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Page 8

Troubleshooting

Problem

Possible Cause & Solutions

No dial tone when the 

button is pushed:

• Check to make sure the phone line is connected to SmartPhone board.

• Verify dial tone and voltage on phone line going into unit.

Audio is low from the speaker:

• Speaker control needs to be adjusted. Go to “Speaker Adjustment” on page 7.

• Make sure the speaker holes are not blocked.

Audio is distorted from the 

speaker:

• Speaker control needs to be adjusted. Go to “Speaker Adjustment” on page 7.

• Make sure there are no items touching the speaker inside Pedestal.

When the called party hangs 

up, strobe continues to flash:

• Phone company or phone system is not providing a disconnect signal. Contact 

  the appropriate party to make sure the disconnect signal is provided.

When the called party hangs 

up, busy signal is heard 

through speaker:

• Phone company or phone system is not providing a disconnect signal.

• Operator needs to press *,  # to disconnect the call.

• Disconnect time on phone needs to be lowered (see page 6).

Pedestal appears non- 

functional. Strobe does not 

flash and no audio is heard 

from the speaker when button 

is pushed:

• Check to make sure the phone line is connected from the communication source.

• Check electrical connections and 12v supply to transformer.

• Push button may be non-functional.

LED above push button comes 

on and goes off immediately:

• No dial tone or operating voltage from communication source.

• Remove line from SmartPhone and connect to analog phone. Verify 

  2-way calling.

Содержание 2100-PLC Cellular 12v Pedestal

Страница 1: ...00 PLL Landline 12v Pedestal 2100 PLC Cellular 12v Pedestal N56W24720 N Corporate Circle Sussex WI 53089 800 451 1460 www rathcommunications com RP8500PLL Ver 8 04 21 Installation Operations Manual Made in the USA 2 Year Warranty ...

Страница 2: ...st with site preparation installation and maintenance It is our sincere hope that your experience with us has and will continue to surpass your expectations Thank you for your business The RATH Team N56W24720 N Corporate Circle Sussex WI 53089 800 451 1460 www rathcommunications com Table of Contents Description Safety Guidelines Site Preparation Items Needed Installation Communication Phone Progr...

Страница 3: ...DA compliant hands free operation LED call status indicator Powder coated steel construction inside and out Aluminum access panels powder coated inside and out Weather and vandal resistant Blue beacon and strobe Strobe turns on upon phone activation Recessed illuminated face plate Internal anchor base plate Ability to program up to 5 emergency numbers Remote or on site programmable Panels secured ...

Страница 4: ...ires from the 120v power supply to the wires in the Pedestal using the waterproof wire nuts located on the wires Connecting the Phone and Turning On the Electric Power 1 Locate the gray phone cable coming out of the NEMA 4 box 2 If using an analog phone line for communication connect tip and ring from phone line run through conduit to red and green phone cable coming out of the NEMA 4 box Note If ...

Страница 5: ...rectly and has an active 4G data voice plan 4 A signal strength test is recommended Check the signal strength by using the built in network signal strength scanner To use the scanner function turn on SW1 dipswitch 1 to ON check that dipswitch 4 is also ON When finished turn SW1 dipswitch 1 back to OFF 5 The RUN LED should change color to flashing green when the main power connection is made If you...

Страница 6: ...erval is 1 minute A Press 8 Enter 3 digit number in minutes Ex 2 minutes 002 Step 5 To Exit Program Mode A Press Stop for 3 seconds Step 1 To Begin Program Mode A Call into phone by dialing the number of the Pedestal B After first simulated ring Press Wait for 4 tones C Key in security code Default is 1111 Wait for confirmation tones Step 2 To Program Emergency Numbers A Press 1 Phone number Wait ...

Страница 7: ...ted the phone If you answer NO to any question proceed to the Troubleshooting Section Push the emergency button on the front of the Pedestal Yes No RATH recommends the Pedestal be tested on a regular basis to ensure proper operation Adjusting the Volume Volume Adjust VR1 Mic Sensitivity VR2 If the volume is too low or high adjust it by referring to the diagram and instructions below Note Refer to ...

Страница 8: ...is not providing a disconnect signal Contact the appropriate party to make sure the disconnect signal is provided When the called party hangs up busy signal is heard through speaker Phone company or phone system is not providing a disconnect signal Operator needs to press to disconnect the call Disconnect time on phone needs to be lowered see page 6 Pedestal appears non functional Strobe does not ...

Страница 9: ...Page 9 Wiring ...

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