Quick User Guide
Voice Mail
Function Codes
For support, please contact us at 408-739-1000 between 8a - 5p PST.
Please email us at
if you know someone that can take
advantage of our service. We'll make sure to provide them the best service possible,
and send you a small token of appreciation for your referral.
Dial the voicemail access code (
∗
1
by default) or press the
Voicemail
Function Key. If
your telephone forwards to a mailbox, you'll be logged in automatically. If not, you'll be
asked for a mailbox and password.
Alternatively, dial
∗
2
to access the voicemail portal. Or call your telephone line from an
outside telephone, such as a mobile phone.
When you hear your voicemail greeting prompt, dial
∗
and you will access the voicemail
portal. Enter your mailbox and password, then follow the prompts to navigate the menus.
Dial
*
to return to the main menu
∗
67
,
followed by phone number : Hide Caller ID
∗
72
, followed by phone number : Set Call Forward
∗
8
, followed by phone number : Transfer to Voicemail
∗
68
:
Play Last Caller ID
∗
73
: Cancel Call Forward
∗
66
: Dial by Name Menu
Volume High
Dialpad
Headset
Redial
Programmable
Function Keys
Indicator Light
Soft-keys
Navigation keys
+OK
Volume Low Microphone
Mute
For getting your Voicemail:
1.
Lift the Handset or alternatively press
Headset
or
Speaker
button
Press MWI/Voicemail key to get your voice mail
2.
•
•
•
Tips:
•
Headset/EHS Support
Transfer
Hold
Conference
Page Swit
c
h Key
Voicemail
IP862G
Enterprise IP Phone
Copyright ©
1
01VOICE. All rights reserved.
101VOICE
Line & Call Park Keys
Hands-free Speaker
Sara
Andy
Peter
Jennifer
Anthony
Alex
1.
Press the
OK
navigation key, or the
Menu
soft key, to access the phone's menu.
2.
Select
Basic
, then
Ring
. T
hen select
Ring Type
or
Ring Volume
.
Ring Type/Volume Selection
If you are using a headset that is wired, press the headset button to make or answer
calls.
I
f you are using
a
compatible
wireless headset with the EHS cable you just need to
press the button on the headset to make or
answer
a call.
1.
2.