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Page 8

Troubleshooting

Problem

Possible Cause & Solutions

No dial tone when the button is 

pushed:

• Check to make sure the phone line is connected to SmartPhone board.

• Verify dial tone and voltage on phone line going into unit.

Audio is low from the speaker:

• Speaker control needs to be adjusted. Go to “Speaker Adjustment”  

  on page 7.

• Make sure the speaker holes are not blocked.

Audio is distorted from the speaker: • Speaker control needs to be adjusted. Go to “Speaker Adjustment” 

  on page 7.

• Make sure there are no items touching the speaker inside of the 

  Call Station.

When the called party hangs up, 

strobe continues to flash:

• Phone company or phone system is not providing a disconnect 

  signal. Contact the appropriate party to make sure the disconnect 

  signal is provided.

When the called party hangs up, 

busy signal is heard through 

speaker:

• Phone company or phone system is not providing a disconnect signal.

• Operator needs to press *,  # to disconnect the call.

• Disconnect time on phone needs to be lowered (see page 6).

Call Station appears non-functional. 

Strobe does not flash and no audio 

is heard from the speaker when 

button is pushed:

• Check to make sure the phone line is connected from the 

  communication source.

• Check electrical connections and 120v supply to transformer.

• Push button may be non-functional.

LED above push button comes on 

and goes off immediately:

• No dial tone or operating voltage from communication source.

• Remove line from SmartPhone and connect to analog phone. 

  Verify 2-way calling.

Содержание 2100-CL9

Страница 1: ...ency Call Station Installation Operations Manual 36 Emergency Call Station 2100 CLL Landline 12v Call Station 2100 CLC Cellular 12v Call Station 2100 CL9 900 MHz 12v Call Station 2100 CLT 2 Way Radio 12v Call Station 2100 CLV VoIP 12v Call Station 2100 CLW Wi Fi VoIP 12v Call Station Made in the USA 2 Year Warranty ...

Страница 2: ... to remotely assist with site preparation installation and maintenance It is our sincere hope that your experience with us has and will continue to surpass your expectations Thank you for your business The RATH Team N56W24720 N Corporate Circle Sussex WI 53089 800 451 1460 www RATHCommunications com Table of Contents Description Safety Guidelines Items Needed Installation Communication Phone Progr...

Страница 3: ...ntenance Keep all the components secure and protected during storage Be careful of finished surfaces during transport and installation to avoid damaging the finish Installation and maintenance should only be performed by qualified electricians It is recommended a minimum of 2 people perform installation Do not install phone during extreme weather conditions Do not touch uninsulated phone wires or ...

Страница 4: ...to the back panel and reinstall the 12 screws to the sides of the unit If the phone will be programmed on site proceed to the directions for On Site Programming Installation Communication Landline To connect your analog phone line to the Emergency Call Station 1 Remove front Stainless Steel plate using the security torx bit to remove the 6 security screws 2 Locate the gray phone cable coming out o...

Страница 5: ...e and narrow or wide bandwidth The antenna is installed and tuned at the factory Call Stations using 2 Way Radio are not ADA compliant the button must be pushed and held to talk and let go to listen Note Phones using 2 Way Radios are not programmable Sections in this manual on Programming the Phone do not apply Adjusting the Volume for 2 Way Radio 1 If the volume of the Call Station needs to be ad...

Страница 6: ...est interval is 1 minute A Press 8 Enter 3 digit number in minutes Ex 2 minutes 002 Step 5 To Exit Program Mode A Press Stop for 3 seconds Step 1 To Begin Program Mode A Call into phone by dialing the number of the Call Station B After first simulated ring Press Wait for 4 tones C Key in security code Default is 1111 Wait for confirmation tones Step 2 To Program Emergency Numbers A Press 1 Phone n...

Страница 7: ...proceed to the Troubleshooting Section Push the emergency button on the front of the Call Station Yes No RATH recommends the Call Station be tested on a regular basis to ensure proper operation Adjusting the Volume Volume Adjust VR1 Mic Sensitivity VR2 If the volume is too low or high adjust it by referring to the diagram and instructions below Note Refer to the instructions under Programming the ...

Страница 8: ...em is not providing a disconnect signal Contact the appropriate party to make sure the disconnect signal is provided When the called party hangs up busy signal is heard through speaker Phone company or phone system is not providing a disconnect signal Operator needs to press to disconnect the call Disconnect time on phone needs to be lowered see page 6 Call Station appears non functional Strobe do...

Страница 9: ... 3 2 Enter Record Play Pause Stop Constant Strobe to 900 MHz Radio or Cellular y r e t t a B Communication Source LED for Panel FRONT COVER Note If using landline phone cable will just run out of the bottom of the NEMA 4 enclousre 12v Wago Connector ...

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