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Cooling Fan Prolong Operation
After using the appliance, press the [ ] key to stop operation. The appliance will change to standby mode
and [
] will flash on display. Please be reminded that the cooling fan will continue to operate in order to
suppress the temperature rise in the main unit.
Hot Caution Indicator
After finishing the operation, if the temperature of top plate reaches 45°C or above, the hot caution indicator
[
] will be flashing/ statically lighted, meaning that the top plate is still hot, do not touch it.
Error Code
When there are some problems or using the appliance incorrectly, the respective error codes (E1 to E7) will
be shown on the display. Operation will stop and generate discrete warning sound. (Please refer to the check
points and remedy shown on
Chapter.6: Troubleshooting and Treatment
)
6. Troubleshooting and Treatment
During operations, if any errors occurred, please check the following table before calling for service. Below
are common errors and the check points to perform.
Symptom
Check points
Remedy
After connecting the
power and pressing the
[ ] key, the appliance has
no response. The control
panel and display light
out.
Is the electricity in suspension?
Use it after resuming the electricity.
Is the fuse blown out?
Check the root causes carefully.
If the problem cannot be fixed,
please contact Shun Hing Electric
Service Centre Ltd. for checking and
repairing.
Is the power plug connected firmly?
Operation being
interrupted during normal
use and E7 error shown.
Any water accumulated covering the
control panel?
Wipe off the accumulated water by
soft dry cloth.
Any damp cloth or magnetic object are
place on the control panel?
Take the damp cloth or magnetic
object away from the control panel.
The buzzer sounds
discontinuously and
cookware was not heated
up.
Incompatible cookware is used?
Refer to
Chapter 3. Cookware
Selection
, use compatible cookware
for the appliance.
Is the cookware not placed at the center
of the cooking zone?
Place the cookware at the center of
the cooking zone.
Cookware is removed during heating?
Place a cookware on the cooking
zone.
Operation being
interrupted during normal
use and E4 error shown.
Incompatible installation, poor
ventilation.
Install the appliance appropriately
and keep good ventilation.
Is the intake/exhaust vent clogged or dirt
accumulated?
Remove the dirt clogged in the
intake / exhaust vent.
Ventilation fan stop operation.
Contact Shun Hing Electric Service
Centre Ltd. for checking and
repairing.
Ambient temperature is too high.
Switch off the appliance and switch
on again after it is cooling down
naturally.
Operation being
interrupted during normal
use and E3 error shown.
Is the cookware empty?
Put ingredients into the cookware,
and restart the appliance when it
cooled down.
Is the temperature of ingredients and
cookware too high?
Lower the power or temperature
level, or switch on the appliance
after it is cooling down naturally.
Operation being
interrupted during normal
use and E1 or E2 error
shown.
The input voltage unmatched with the
rated voltage.
Make sure the input voltage match
the rated voltage marked on the
appliance before operation.
Operation being
interrupted during normal
use and E5 or E6 error
shown.
Temperature sensor error.
Contact Shun Hing Electric Service
Centre Ltd. for checking and
repairing.