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Troubleshooting
1. No power.
a.
Check power cord.
b.
Make sure power switch is turned ON.
c.
Check cable connection from PC to MasterConsole II.
2. No video display for one or all computers.
a.
Check video cable’s connection to the PC.
b.
Check the monitor and PC: Turn off power to
MasterConsole and the PCs. Connect the monitor to
the PC directly, boot the PC, and make sure the monitor
has the proper display. If it does not, the problem is
either with your PC, or the monitor is not compatible
with your PC. If it does display, continue to
Troubleshooting #3.
3. The monitor cannot correctly display the video output from
some of the PCs.
a.
The monitor probably does not match the video outputs.
If the monitor is a single mode type VGA, all PCs must
have the same type of video output.
b.
(Note: this problem occurs most often with some IBM
PS/2s and IBM 63xx, 85xx, and 95xx monitors.) The
intelligent type display card outputs video signals based
on the monitor ID-pin setting in the connector of the
monitor cable. If the ID-pin setting is correct, the moni-
tor at MasterConsole may have no display, become
monochrome instead of color, or become unstable. If
this is the case, you will need to provide a proper ID-
pattern to the display card. Call Raritan Computer for
help if necessary.
