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CONSUMER SERVICE

If you have any product enquiries, or in the event of a problem
with your appliance once it has been installed, please telephone:

0800 804 6261

or depending on your mobile network tariff you can

call free on

0370 789 5107

CONSUMER SERVICE LINES OPEN:

Monday to Thursday

8am–6pm

Friday

8am–5pm

Saturday

9am–1pm

WARRANTY

Your manufacturer warranty covers goods of our own brand for
defective workmanship and materials for a period of 1 year from the
date of purchase. This warranty covers mechanical breakdown and
proven cosmetic and manufacturing defects.

You will receive an additional FREE full 12 months guarantee by
registering your purchase using the FREEPOST form provided.
Alternatively, call free on

0800 587 5747

, quoting reference

RMGX57A

, or register online at

www.rangemaster.co.uk

Any damage, blemishes or chips identified upon receipt of the

product must be reported within 90 days. Proof of purchase
may be required to establish validity. Scratches on the surface of
ceramic hobs must be reported within 14 days. Scratches caused
by usage are not covered. Accidental damage is not covered by the
manufacturer’s warranty.

For warranty compliance, the requirements for the appliance are:

• Has been correctly installed in accordance with current

legislation, relevant British and European Standards and Codes of
Practice, by a suitably competent person registered with Gas Safe
or equivalent body and where applicable a qualified electrician.

• Has been used solely for domestic cooking purposes.
• If in use in the UK*, has not been taken abroad as a personal

export. In the Republic of Ireland, conditions may vary, so consult
your retailer.

• Is not second-hand or a refurbished appliance. The

manufacturer’s warranty is not transferable.

• Has not been subject to misuse, accidental damage or

modification, and has not deteriorated due to normal domestic
wear and tear, and the manufacturer’s recommendations
concerning cleaning materials have been followed.

• Has not been repaired by persons or organisations other than

those authorised to act on behalf of AGA Rangemaster.

Exceptions:

• Items not included under the free 1 year warranty include pan

supports, griddles, wok rings, baking trays, grill pans, trivets,
filters, light bulbs and other consumable accessories.

•  Any damage caused other than through normal use.
•  Breakdowns associated with cooking spillage.
•  Cosmetic deterioration deemed to be normal wear and tear.
•  Please note that we reserve the right to charge additional

payments for engineer’s expenses, at our discretion, up to the
value of £300 per home visit.

• The terms of this warranty are in addition to your legal rights and

do not affect your legal rights in relation to defective products.
Please contact Citizen’s Advice for more information relating to
your legal rights.

*Only certain models can be adapted for use with Mains Gas
supplied in the Channel Islands and Isle of Man.

OUT OF WARRANTY

Service work should only be carried out by technically competent
and suitably qualified personnel.

For your own safety, always make sure that work is carried out by
a Gas Safe registered engineer for gas appliances or an approved
electrician for electrical models.

For a competitive quote and to arrange for a Rangemaster approved
engineer to attend, call Consumer Services on: 0800 804 6261 or
depending on your mobile network tariff you can call free on 0370
789 5107.

SPARE PARTS

To maintain optimum and safe performance, we recommend that
only genuine Rangemaster spare parts are used. These are available
from most major spares stockists, including ourselves.

STANDARDS

Rangemaster cookers are designed and manufactured to a
recognised international quality standard, which meets the
requirements of BS EN ISO 9001, BS EN ISO 14001 and OHSAS 18001
for continually improving environmental procedures.

Rangemaster cookers comply with the essential requirements of the
appropriate European Directives, and carry the CE mark.

Name of Appliance & Colour*

Appliance Serial Number*

Fuel Type*

Natural Gas

LP Gas

Dual Fuel

Electric

Retailer’s Name & Address

Date of Purchase

Installer’s Name & Address

Installer’s Telephone Number