20
Steam is coming from the oven.
When cooking foods with a high water content (e.g. oven
chips) there may be some steam visible at the top of the door.
Take care when opening the oven door, as there may be a
momentary puff of steam when the door is opened. Stand
well back and allow any steam to disperse.
The oven fan is noisy.
The note of the fan may change as the oven heats up – this is
perfectly normal.
Grill not cooking properly.
Are you using the pan and trivet supplied with the cooker?
Is the pan being used on the runners, not the floor of the
compartment? Is the grill tray pushed fully back to stop?
The knobs get hot when I use the oven or the grill. Can I
avoid this?
Yes, this is caused by heat rising from the oven or the grill and
heating them up. Do not leave the oven door open. Make
sure that the grill pan is pushed right back to the ‘back stop’
when grilling. Always grill with the compartment door closed.
If there is an installation problem and I don’t get my
original installer to come back to fix it, who pays?
You do. Service organizations will charge for their call-outs if
they are correcting work carried out by your original installer.
Therefore, it is in your own interest to keep track of this
installer so that you can contact them as required.
Power failure.
In the event of a failure in the electrical supply remember to
reset the clock to ensure that the timed oven continues to
operate.
Food is cooking too slowly, too quickly, or burning.
Cooking times may differ from your previous oven. Check
that you are using the recommended temperatures and shelf
positions – see the
‘Oven Cooking Guide’
– then adjust the
settings according to your own individual tastes.
The oven is not cooking evenly.
DO NOT use a baking tray with dimensions larger than those
specified in the section, ‘General Oven Tips’.
If you are cooking a large item, be prepared to turn it round
during cooking.
If two shelves are used, check that space has been left for
the heat to circulate. When a baking tray is put into the oven,
ensure that it is placed centrally on the shelf.
Check that the door seal is not damaged and that the door is
held firmly against the seal.
A dish of water when placed on the shelf should be the
same depth all over. (For example, if it is deeper at the back,
then the back of the cooker should be raised up or the front
lowered). If the cooker is not level arrange for your supplier to
level it for you.
Oven temperature getting hotter as the cooker gets older.
If turning the temperature down using the oven control knob
has not worked, or has only worked for a short time, then you
may need a new thermostat. This should be fitted by a service
person.
The oven light is not working.
The bulb has probably blown. Follow the Chaning the bulb
procedure.
DocNo.054-0001 - Troubleshooting BI oven
7. Troubleshooting
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