9
5.6 DO NOT DISTURB
If you don't want any calls to ring your phone, but instead go straight through to your voicemail, you
can enable
Do Not Disturb
.
If you have a key marked
DND
, you can utilize this to toggle Do Not Disturb on and off. Or you dial *61
to active or *60 to disable.
You can change your status on the Dashboard as well. Follow these steps:
1.
At the top right corner, click the “Available” drop down tab
2.
Select “Do Not Disturb” status.
6. VOICEMAIL
6.1 3CX VOICEMAIL - HANDSET
The first time you access your voicemail box you will be asked to set up your mailbox and record your
name and/or a greeting to be played by callers. A prompt will assist you to establish a pin #, set up
message and record your name.
When you have one or more unheard voice messages waiting, your phone will display a flashing light.
To access your messages, log in, either by dialing the voicemail access extension
999
, or press the
Messages or Voicemail key.
6.2 USING THE VOICEMAIL SYSTEM - HANDSET
The voicemail system is menu driven, so listen to the voice prompts and then press the keys on your
phone to select which option you would like.
Once you become familiar with the system there is no need to wait until the voice prompts have
played before pressing a key - you can interrupt the announcements to speed up your experience.
•
Press * to play
o
Press 0 for next message
o
Press 1 for previous message
o
Press 2 to repeat current message
o
Press 3 to delete current message
o
Press 4 to call back
o
Press 5 to forward to another voicemail
o
Press 9 for options
o
To exit press #
•
Press 9 for options
o
To play messages press *
o
To change your profile status press 1
Press 1 for Available
Press 2 for Away
