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TRANZX ELECTRICAL / ELECTRONIC COMPONENT WARRANTY
Electric drive system, display, electric wiring, battery, motor, controller and sensors
All electric system components and battery - 24 months warranty from the first date of purchase.
Repaired parts - 6months starting from the day of repair (or remaining time of original warranty period).
Warranty period for replaced parts: A replacement part assumes the remaining warranty of the original part.
Frame, Fork and all other none electrical parts - please refer to the Raleigh bicycle owners guide.
This guarantee does not cover normal wear and tear, alteration, accident, misuse, improper maintenance, or
neglect such as corrosion due to storage outdoors or damp conditions or commercial use (e.g. hiring).
Warranty will also be refused in case of improper storage of batteries which should be charged at least once
per 90 days and stored in a dry room between 0 and + 45 degrees Celsius.
Any attempt to open or dismantle these parts will void their warranty.
Removal of the barcode will void the warranty.
Electrical System Technical Manual
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ELEMENTS THAT INFLUENCE THE RIDING RANGE
The battery
• Properly charged and maintained batteries will yield the highest range.
• The capacity of lithium-Ionen batteries drops significantly at temperatures below 10°C.
The ebike
• Riding in a lower support mode increases the range.
• A properly maintained bicycle will yield a higher range.
• Properly inflated tyres have less rolling resistance and enable a higher range.
The rider
• The stronger the rider pedals, the higher the range.
• A lower rider weight leads to a higher range.
The environment
• The flatter the terrain, the higher the range.
• The smoother the terrain, the higher the range.
• Riding with a tailwind will increase the range, riding with headwind will decrease the range.
Locks and keys - important notes
Write down your key number(s) and file it together with your bike invoice and other important documents.
In case of loss of the keys please contact your authorised bicycle dealer and provide him with the name of the
lock manufacturer and the number of the key.
For AXA keys you can directly order them at: http//keyservice.axa-stenman.com/