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ERROR CODES ON THE REMOTE CONTROL

TROUBLESHOOTING AND ERRORS

ERROR
CODE

SYMPTOM

POSSIBLE CAUSE

F04

• No pilot within 30 sec.
• Note: After 3 failed ignition sequences F06

is displayed.

• No gas supply
• Air in pilot supply line
• No spark
• Reversed polarity in 1

thermocouple wiring

F06

• 3 failed ignition sequences within 5

minutes

• Fire is not responding, no pilot flame

• No gas supply
• Air in pilot supply line
• No spark
• Reversed polarity in 1

thermocouple wiring

• Incorrect pilot orifice if the valve has been converted

from LPG to NG or vice versa.

F09

• Fire is not responding
• No electric control of the fire

• The down arrow button was not pressed during

pairing.

• The receiver and handset are not synced

F40

• Battery icon flashes on the handset display

• Low battery in the handset

F46

• Fire is not responding
• Intermittent response
• No electronic control of the fire

• No or bad connection between the receiver and

handset

• No power to the receiver
• Low communication range (Main adapter faulty,

handset not communicating with the receiver)

Содержание Visio 70 F

Страница 1: ...VISIO GAS USER MANUAL GB...

Страница 2: ...1st edition 10 05 2023...

Страница 3: ...e fire How to switch off the fire Flame height adjustment Operating modes Auxiliary function secondary burner function Countdown timer for switching off the fire Setting the light strength Setting the...

Страница 4: ...s in the manual when using your fireplace If you are unsure about anything please contact a professional for assistance Follow us on all of our digital platforms to get the latest tips know how and in...

Страница 5: ...NUMBER The serial number is the gas fireplace s identification number and must be used when making any enquiries relating to the fireplace s warranty Find the gas fireplace s serial number on the top...

Страница 6: ...first time in the year Old or flat batteries should be removed immediately If old flat batteries are left in the device they can overheat leak and or explode NEVER expose batteries this includes when...

Страница 7: ...the valve and receiver must be connected before switching on If this is not connected the electronic system may be damaged INTRODUCTION REMOTE CONTROL OPTIONS There are 2 options for operating a RAIS...

Страница 8: ...o press the down arrow button or minus icon on the PUCK on the remote control 3 Hold the button in until you see the word conn on the remote control Then release the button The remote will then count...

Страница 9: ...select a figure that is equivalent with a weekday e g 1 Monday 2 Tuesday 3 Wednesday etc 3 While it flashes Press buttons and at the same time Hour setting flashes 4 Select the hour by pressing or 5 P...

Страница 10: ...rst switch to high heat before going to low heat To get the absoulute minimum heat output the secondary burners should be turned off before activating low heat 2 To activate high heat double press the...

Страница 11: ...ress the button or wait OFF Press the button until it disappears from the remote screen NOTE The set temperature for the thermostat mode is the temperature for the operating time in program mode If th...

Страница 12: ...NOTE The fireplace has a delay in reaction The time delay is up to 6 minutes from the last motor turn The On temperature delay is 0 75 C The Off temperature delay is 2 C PROGRAM MODE Scan the QR code...

Страница 13: ...ode and temperature for switching off for ALL SA SU and Daily Timer 1 2 3 4 5 6 7 When a new operating temperature Thermostat mode and temperature for switching off the fire has been set this becomes...

Страница 14: ...er If the room temperature is higher than the set temperature the flame height will remain low for longer A cycle lasts for approximately 20 minutes The Eco mode can save up to 45 energy and will give...

Страница 15: ...Press and hold the button until is displayed and HOUR flashes 2 Select the hour by pressing or 3 To confirm press the button The minutes setting now flashes 4 Select the minutes by pressing or 5 To co...

Страница 16: ...g press or wait OFF Press until all 4 speed bars disappear SETTING THE CHILD LOCK ON 1 To activate the child lock press the and buttons at the same time If is displayed the remote control cannot be us...

Страница 17: ...yed and they flash 2 Press and hold down the relevant button and hold for 10 seconds 3 The function icon continues to flash until activation is completed Activation is completed when the function icon...

Страница 18: ...ill not be able to be lit again for 3 minutes FLAME HEIGHT ADJUSTMENT 1 Double click on the button to enter maximum mode fast 2 Double click on the button to enter minimum mode fast Note Flame goes to...

Страница 19: ...llation instructions or used according to the user manual In case of failure to comply with statutory or recommended installation regulations and in the event of any owner made changes to the fireplac...

Страница 20: ...moved by a soft brush Clean the pilot burner assembly using a soft brush and a vacuum cleaner Do not bend or straighten the thermocouple If the thermocouple is worn down we recommend changing it durin...

Страница 21: ...lled CLEANING The fireplace should be cleaned of dust and foreign objects when you use it for the first time in the year and especially if the fireplace has not been used for a longer period You can d...

Страница 22: ...llow the installation manual The decoration patterns of the fireplace are very crucial for the safety ignition and overall combustion of the fireplace Remove the ceramic logs as described in steps 1 3...

Страница 23: ...button on the GV60 Combination Valve is set to AUTO Are the main and secondary burners burning for more than 30 seconds before it turns off Is there a flame by the ceramic logs 2nd thermocouple is int...

Страница 24: ...rk Reversed polarity in 1st thermocouple wiring Incorrect pilot orifice if the valve has been converted from LPG to NG or vice versa F09 Fire is not responding No electric control of the fire The down...

Страница 25: ...guides for our gas fireplaces Scan the associated QR code to see the manuals and video guides The manuals are available in other languages on RAIS s website MANUALS AND GUIDES APP AND WIFI MODULE INS...

Страница 26: ...RAIS A S Industrivej 20 DK 9900 Frederikshavn Denmark www rais com...

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