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WARRANTY
RainPoint provides a
1-year warranty
against manufacturing defects in materials and workmanship from the date of purchase.During the warranty
period , we’ll replace free of charge the product found to be defective under reasonable use and service as determined solely by RainPoint.
To extend and activate your warranty,
please email us with your order ID at [email protected] and we'll respond within 24 hours.
CUSTOMER SUPPORT
If you find it difficult to set up and want to watch the setting tutorial video, please subscribe to our channel:
RainPoint
on YouTube.
If the app and the user manual don’t have what you’re looking for, and you need some help, please prepare the Model NO. and LOT NO. of your
device and contact us before returning the Rainpoint to the store.
Email:
WhatsApp:
+1 626-780-5952
US Free Hotline (English):
+1 833-381-5659
(MON-FRI 9�30 AM-5�30 PM PST)
UK Free Hotline (English Deutsch):
+44 800-808-5337
(MON-FRI 9�00 AM-5�00 PM CET)
Please scan the QR code to visit the RainPoint channel on YouTube quickly.
EN
EN
