TROUBLESHOOTING
Problem
Possible Cause
Possible Solution
Can't turn on /off the valve
Inaccurate water flow meter
- 27 -
Impurities in water inlet filter.
Rainfall delay parameters are set.
Setting the plan for channel 1 to channel
2 by mistake.
In a low power state, the timer goes into a
low powerprotection state and does not
execute the schedule.
Timer won't connect
Low battery
Impurities in water inlet
Unstable network or delayed response.
Inaccurate statistics due to tilted mounting
angle.
Low or erratic water pressure from the tap
Replace fresh batteries
Regularly clean the filter port of impurities to avoid
disruptions in use.
Wait a while and try again.
The water timer needs to be installed perpendicular to
the ground and it is recommended that it is not
installed at an angle to avoid affecting the water count.
Normal error values for water counts ± 5%
Check that the WIFI network environment is working.
Close to hubs and routers when connected to irrigation
timers.
Re-pair the timer: Press and hold the left button of the
timer until the left and right indicators flash rapidly at the
same time to indicate pairing. (Or remove the device from
the homepage and reconnect)
Hub cannot connect
Not using 2.4GHZ WIFI.
Incorrect WIFI password.
Hub not in pairing state.
Confirm 2.4GHZ WIFI connection.
Confirm that the WIFI password has been entered correctly.
Press and hold the middle button and insert it into the socket again
without releasing the button, do not release the button during this
time. After a few seconds the indicator light will come on for a while
and then start flashing rapidly.
This means that pairing has been entered.
If your Rainpoint product does not operate properly after trying the troubleshooting steps, please contact us by phone or
email :
+1-833-3815659 (US Free Hotline)
▏
+44-800-808-5337
(UK Free Hotline) ▏
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