15
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE AND SOLUTION
Unit will not start.
Make sure the power washer is in the “OFF” posi
-
tion. Plug in the electrical cord to a grounded 120
volt outlet (no electrical extension cord should be
used). If the electrical cord will not plug into your
outlet, your electrical outlet is not properly ground
-
ed and should not be used. Use another electrical
outlet. Press the reset button on GFCI power box. If
the color of red is not visible in the little window on
the GFCI, unplug and plug in again. Press reset, and
look for the red color in the window, this should
remain red in color. If the color is staying red, turn
the power switch on the power washer to “ON”.
Squeeze the trigger on the spray gun and try again.
If this did not correct the problem, try plugging
into another electrical outlet and repeat the above
procedure.
The high pressure(HP) hose will
not connect/stay connected to
the spray gun. Is this a spray gun
problem?
In most cases, the spray gun is not the problem.
The problem is the rubber sleeve covering the
fitting at the end of the high pressure hose. It has
likely slipped up toward the metal tip. The fix:wig
-
gle, twist and/or pull the rubber sleeve down until
the entire tip is visible plus an 1/8” / 3.175 mm of
the metal fitting below the tip. Now try to insert
the hose tip into the spray gun. It should “click”
into place and will not come out until the hose is
released by pushing in the lever on the underside
of the gun. You may cut away the end of the sleeve
with a sharp knife if unable to move the sleeve
down. Be careful not to cut or puncture the hose
The unit is running but there is
not water flow.
Check the water source. Unclog the nozzle o the
lance. (See nozzle cleaning instruction under
“Cleaning nozzles”.) Or take off the lance and just
spray out of the spray gun. This will indicate if the
problem is with the lance.
Why is water leaking where the
high pressure hose connects to
the spray gun?
Make sure there is an o-ring at the end of the metal
tip of the high pressure hose. If no o-ring is pres-
ent, the connection between the hose and spray
gun will leak.
