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10
Trouble Shooting Your digital Receiver
Problem
Possible Causes
Solution
No picture but
Satellite system is faulty
Check all connections and leads,
on-screen menus
in correctly installed,
adjust satellite antenna,
appear
Faulty LNB
Check LNB
High levels of signal loss
Replace cables or use a signal
through cables
booster
Faulty LNB
Replace LNB
Faulty connection
Repair connection
(Water/corrosion damage)
No stereo sound
Incorrect cable connecting
Check SCART cable
TV and receiver
Remote control not
DVB not selected
Press DVB key
working
Batteries exhausted
Replace batteries
Incorrect device selected
Press correct device key
Remote control not pointed
When using remote control, make
at device
sure it is pointing at device
CA Module not
Module not fully inserted
Open Main Menu and check option 6
working (cannot
into slot
“Common Interface“. If “Not Installed“
receive encrypted
appears remove module and replace
programmes)
correctly
Faulty module
Replace module
SmartCard not inserted
Make sure that chip is facing
properly
upwards and away from receiver
Faulty SmartCard
Replace SmartCard
11
Recycling and Disposal
Please dispose of the device, packaging such as polystyrene and all batteries in accordance with your local
regulations and recycle wherever possible.
Trouble Shooting