Your transmitter should provide you with approximately two to four months of
training time. These times may vary depending upon type and frequency of used.
Q #4: How will I know if a battery needs replacing?
A: The LED lights on your transmitter and receiver will tell you when you have a
low battery. When the batteries are low on either unit, its LED light will flash once
every four seconds.
Q #5: How should I store the transmitter and receiver when I am not using them?
A. If you do not plan to use for two weeks or more, turn off receiver. Store both at
room temperature.
TROUBLESHOOTING GUIDE
Please refer to the guide below if you are experiencing problems with your Remote
Trainer. Please call the Customer Care Center at 1-800-732-2677 with additional
questions.
Problem: My dog is not responding when I press the stimulation button.
1. Check to see if the receiver is turned on.
2. Increase the level of intensity. As you turn the intensity knob on the hand held
transmitter, watch your dog to determine his “recognition” level of the signal. See
the “To train using stimulation” section.
3. Make sure that the collar’s contact points are placed snugly against your dog’s skin.
4. Make sure that the contact points on the receiver are not too short for your dog’s
hair length. If so, remove the medium length contact points and replace them with
the longer length contact points.
5. Check to see if either the transmitter or receiver batteries need replacing.
Problem: My training system’s range does not go to 100 yards.
1. Check to see if the receiver is turned on.
2. Check to see if either the transmitter or receiver batteries need replacing.
3. Make sure that you and your dog’s immediate surroundings are free from metal
obstructions that can reduce the unit’s operational range.
Problem: The receiver collar will not turn on.
1. Replace the batteries.
Problem: The receiver is not responding to the transmitter.
1. Check to see if the receiver is turned on.
2. Check to see if either the transmitter or receiver batteries need replacing.
3. Make sure that the stimulation button on the transmitter is not being pressed for
more than eight seconds. After eight seconds, the transmitter will stop sending
signals until the button is released and again pressed.
4. Verify ID codes are matched:
• Put intensity knob at level (1).
• Stand 3 or more feet away from receiver.
• Press
and
at the same time for 10 seconds or until receiver beeps twice.
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