19
TROUBLESHOOTING
We do not expect you to have any problems with your answering system, but if you
do, be sure you installed the tape correctly. If you still have a problem, this chart
might help. If it does not, take the answering system to your local RadioShack store
for assistance.
Problem
Cause
Solution
The answering sys-
tem does not answer
and record callers’
messages.
The system is turned off.
Turn on the answering system
by rotating
VOLUME
to the
right.
Record an outgoing message.
The outgoing message is
not recorded.
Bad phone line connection.
Check and reconnect the mod-
ular phone plugs.
Check to see if the phone
works properly.
Be sure you have electrical
power.
The answering sys-
tem records a dial
tone, beeping, or the
operator’s voice in-
stead of the caller’s
message.
The caller hung up without
leaving a message or with-
out using the maximum
time, and your phone com-
pany does not send out
CPC (Calling Party Control)
signals.
If this happens often, discuss
the problem with your phone
company.
The answering sys-
tem does not re-
spond to any button.
The answering system has
been turned on by remote.
Turn on the answering system
by rotating
VOLUME
to the
right.
The answering system is
locked up.
Reset the answering system by
unplugging the AC adapter
from the AC outlet, then plug-
ging it in again.
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