18
TROUBLESHOOTING
We do not expect you to have any problems with your phone, but if you do, the fol-
lowing guidelines might help. If you still have problems, take the phone to your local
Radio Shack store for assistance.
Problem
Remedy
Low volume or unusual sounds.
Someone has picked up another phone
on the same line. Hang up the other
phone.
Severe noise interference.
• Press
CHANNEL
to change the
channel.
• Keep the handset away from com-
puters, remote control toys, wire-
less microphones, alarm systems,
intercoms, room monitors, fluores-
cent lights, and electrical appli-
ances.
• Move to another location or turn off
the source of interference.
The phone cannot be operated at a
useful distance from the base
because the signal becomes weak or
noisy (handset’s range has
decreased).
• Fully extend the base’s antenna in
a fully vertical position.
• Return the handset to the cradle,
and recharge the battery.
• Be sure neither antenna is touching
a metal surface.
The phone does not work or works
poorly.
• Be sure the base’s phone line cord
and AC adapter are correctly and
securely connected, and the bat-
tery is charged.
The handset battery does not charge.
• Check the charging contacts on the
handset and base. If they are dirty,
clean them with a pencil eraser.
• Be sure the battery is connected
correctly.
43-1047.fm Page 18 Tuesday, August 17, 1999 11:37 AM
