11
Troubleshooting
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Troubleshooting
We do not expect you have any problems with your Two Line Phone, but if you do, try these
suggestions.
If you still have problems, disconnect the phone. If other phones on the same line work proper-
ly, the fault is in this phone or its installation. If you cannot find the problem, take the phone to
your local RadioShack store for assistance.
CARE
Keep the phone dry; if it gets wet, wipe it dry immediately. Use and store the phone only in nor-
mal temperature environments. Handle the phone carefully; do not drop it. Keep the phone
away from dust and dirt, and wipe it with a damp cloth occasionally to keep it looking new.
Modifying or tampering with the phone’s internal components can cause a malfunction and
might invalidate its warranty and void your FCC authorization to operate it. If your phone is not
performing as it should, take it to your local RadioShack store for assistance. If the trouble is
affecting the telephone lines, the phone company can ask you to disconnect your phone until
you have resolved the problem.
Problem
Suggestions
No dial tone
Be sure you pressed down the correct LINE.
Check that the phone line and handset cords are
securely connected.
Line 1 works, but Line 2 does not
Be sure you pressed down the correct LINE.
Check that the line cord is correctly connected to an
RJ14C jack. (RJ14C jacks normally have four visible
wire contacts.)
Check that the batteries are installed. If the batteries
are not installed for Line 2, its indicator will not work.
Low volume or unusual sounds
Someone has picked up another phone on the same
line. Hang up the other phone.
