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44

IF YOU HAVE PROBLEMS

If your AFX-300 does not work or works poorly, check the con-
nection to the telephone line. If the reception is noisy when
you make a call, hang up the phone’s handset. Then pick up
the handset and redial the number.

If a power failure occurs while your fax machine/fax modem is
operating, the AFX-300 might not operate properly when pow-
er is restored. If this happens, follow these steps to reset the
AFX-300.

1. Unplug the adapter’s barrel plug from the AFX-300’s

DC

12V

jack.

2. Wait about 10 seconds, then reconnect the adapter’s

barrel plug to the AFX-300’s

DC 12V

jack.

Note: If the AFX-300 still does not work properly, disconnect it
from AC power, unplug all modular connections, remove the
backup batteries, then follow all installation procedures in or-
der (see “Installation” on Page 7).

If the AFX-300 does not transfer calls to your fax machine/fax
modem or data modem, the phone line voltage might be too
low. Normal phone line voltage is 48 volts DC. The AFX-300
operates with voltage down to about 43 volts DC. If the phone
line’s voltage is below 43 volts DC, your AFX-300 might not
operate properly. Check with your phone company if you think
you have this problem.

43-1245.fm Page 44 Wednesday, August 18, 1999 9:51 AM

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Содержание 43-1245

Страница 1: ...Cat No 43 1245 OWNER S MANUAL Please read before using this equipment AFX 300 Deluxe Automatic Fax Data Switch 43 1245 fm Page 1 Wednesday August 18 1999 9 51 AM ...

Страница 2: ...00 also includes several special features that let you customize its operation based on your needs Using either a remote touch tone phone or one on the same line as the AFX 300 you can adjust the number of rings before it an swers route data modem calls to its fax jack and more see the Special Features section of this owners manual Your AFX 300 is easy to install It connects to an existing tele ph...

Страница 3: ...re that might be of sufficient magnitude to constitute a risk of electric shock Do not open the product s case This symbol is intended to inform you that important op erating and maintenance instructions are included in the literature accompanying this product RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICE ABLE PARTS INSI...

Страница 4: ...otal REN of three might impair ringer operation If ringer operation is impaired remove a device from the line Your AFX 300 complies with Part 68 of FCC Rules You must upon request provide the FCC registration number and the REN to your phone company Both numbers are shown on the bottom of your AFX 300 You must not connect your AFX 300 to Coin operated systems Party line systems Most electronic key...

Страница 5: ...Machine Fax Modem 20 TAD Operation with a Fax Machine Fax Modem and a Data Modem 21 Answering Calls in Person 22 Letting the AFX 300 Answer Calls 23 Switching Fax Calls Manually 24 Using a Touch Tone Phone 24 Using a Rotary Pulse Phone 25 Special Features 26 Programming Quick Start 27 Programming from an Extension Phone 27 Programming from a Remote Phone 27 Quick Start Command Chart 28 Basic Progr...

Страница 6: ...ctive Ring 36 Turn On Off the FAX and MODEM Jacks 36 Turn On Off the TAD Jack 37 Turn On Off the Fax Password 38 Route Data Modem Calls to the FAX Jack 39 Automatic Modem Detection AMD 39 Questions and Answers 40 Care and Maintenance 43 If You Have Problems 44 The FCC Wants You to Know 45 Lightning 45 43 1245 fm Page 6 Wednesday August 18 1999 9 51 AM ...

Страница 7: ...t to AC power Note If the AFX 300 s operation becomes erratic disconnect it from AC power unplug all modular connections remove the backup batteries then follow all installation procedures in the order they appear beginning with Installing Back Up Batter ies INSTALLING BACK UP BATTERIES Your AFX 300 requires two button cell batteries supplied for memory backup in case AC power is disconnected or f...

Страница 8: ... slowly during normal use If it flashes rapidly replace the batter ies For the longest life we recommend alkaline batter ies such as Radio Shack Cat No 23 115 Warning Promptly dispose of old batteries and keep them out of reach of young children Swallowing a button cell battery can be fatal Before you replace the back up batteries you must dis connect the AFX 300 from AC power and unplug all modul...

Страница 9: ...If your telephone line does not have a modular jack you must update the wiring You can convert the wir ing yourself using jacks and adapters available at your local Radio Shack store or you can have the telephone company update the wiring for you The telephone company will charge you for the installation of the necessary jacks The USOC number of the jack to be installed is RJ11C or RJ11W for a wal...

Страница 10: ...ded with the adapter You can mount the AFX 300 on a standard modular wall plate or directly on a wall using two screws not supplied then connect the AFX 300 to the telephone line using a short modular cord not supplied 2 To connect a fax machine fax modem or fax data modem plug its modular plug into the AFX 300 s FAX jack OPEN RESET Mounting on a Wall Plate Mounting Directly on a Wall 43 1245 fm P...

Страница 11: ...thy con nection time Set the connected fax machine fax modem s ring number feature to its minimum setting typically 1 ring If the connected fax machine fax modem has a delayed ring or answer feature turn it off or set it to the minimum delay setting 3 To connect a TAD to the AFX 300 plug the TAD s modu lar plug into the AFX 300 s TAD jack Also see Prepar ing a TAD for Use with the AFX 300 on Page ...

Страница 12: ...the adapter s L1 L2 jack 4 To connect a data modem to the AFX 300 plug the modem s modular plug into the AFX 300 s MODEM jack Note If you connected both a TAD and a data modem to the AFX 300 and do not subscribe to second number distinctive ring service from your telephone company be sure to turn on the automatic modem detection feature see Special Features on Page 26 Otherwise the AFX 300 will no...

Страница 13: ...n connect all of the modular jacks before you connect the AFX 300 to power You must follow all of these steps in order to initialize your AFX 300 otherwise it might not detect when the batteries are low 1 Plug the supplied adapter s barrel plug into the AFX 300 s DC 12V jack AC ADAPTER MODEM TAD DC 12V LINE FAX 1 2 43 1245 fm Page 13 Wednesday August 18 1999 9 51 AM ...

Страница 14: ... supplied adapter meets these requirements Using an adapter that does not meet these requirements could damage the AFX 300 or the adapter 3 Wait about 10 seconds then unplug the adapter s barrel plug from the AFX 300 s DC 12V jack 4 Wait another 10 seconds then reconnect the adapter s barrel plug to the AFX 300 s DC 12V jack 5 Route the AC adapter cord through the AFX 300 s strain relief slot OPEN...

Страница 15: ...e TAD s ring number see Special Features on Page 26 Changing the Outgoing Message Some fax machines fax modems do not sound the tones re quired to make the AFX 300 automatically switch the call and start your fax machine fax modem see Switching Fax Calls Manually on Page 24 If you connected a TAD to the AFX 300 we recommend you change the TAD s outgoing message to include instructions for callers ...

Страница 16: ... 4567 If you want to leave a message press any digit on your touch tone phone then leave your name and phone number at the tone and we will return your call Or if you want to send us a fax and you have a touch tone phone press one the pound sign then one on your telephone to activate our fax machine then press START on your fax machine Thanks for calling Note If your TAD s message interferes with ...

Страница 17: ... Shack Cat No 43 107 You can use a voice data guard for these situations When you use cordless telephones extension tele phones speed dialers computer modems or other tele phone devices on the same telephone line as your fax machine fax modem When your answering machine is too far away to easily connect to the AFX 300 s TAD jack To install a voice data guard follow its supplied instructions Note Y...

Страница 18: ...utomatically answer the call see Letting the AFX 300 Answer Calls on Page 23 Regardless of how a call is answered if the call is from a fax machine fax modem or data modem the AFX 300 automati cally directs the call to the proper device After the call ends the AFX 300 automatically resets to answer the next call Notes The POWER IN USE indicator flashes slowly when the AFX 300 is in use If you conn...

Страница 19: ...e AFX 300 when your fax line is busy If this happens the AFX 300 cannot direct that call to your fax machine fax modem If a caller s fax machine does not sound fax alert CNG tones tones that indicate the incoming call is a fax call the AFX 300 cannot automatically switch the call to your fax machine fax modem but you can switch it manually see Switching Fax Calls Manually on Page 24 USING A TAD WI...

Страница 20: ...her switches the call directly to your fax ma chine fax modem or data modem or is set to accept further commands see Switching Fax Calls Manually on Page 24 and Special Features on Page 26 If the call is a voice call the TAD records the caller s mes sage as usual Notes If the touch tone sequence detected by the AFX 300 does not match one of its preset sequences the TAD simply records the touch ton...

Страница 21: ...ommands it either switches the call directly to your fax ma chine fax modem or data modem or is set to accept further commands see Switching Fax Calls Manually on Page 24 and Special Features on Page 26 If the call is a voice call the caller must enter a touch tone command within 20 seconds after the TAD answers to have the call directed to the TAD so it can record the caller s mes sage as usual I...

Страница 22: ... the call on a phone connected to the TAD you must press any touch tone digit on the phone before you begin the conversation If you do not the AFX 300 auto matically transfers the call to your data modem after 20 sec onds If you answer the call and hear fax alert tones simply hang up the phone The AFX 300 directs the call to your fax ma chine fax modem regardless of whether or not you hang up If y...

Страница 23: ...our fax machine or fax modem If the AFX 300 detects a preset sequence of touch tone commands within 5 seconds it either switches the call di rectly to your fax machine fax modem or data modem or is set to accept further commands see Switching Fax Calls Manu ally on Page 24 and Special Features on Page 26 If the AFX 300 does not detect fax alert tones or touch tone commands within 5 seconds it auto...

Страница 24: ...ither you or the caller must press 1 then 1 on a touch tone key pad to activate your fax machine fax modem After the code is entered the sender of the fax must press his her fax machine s SEND button then both parties must hang up their handsets Notes If either party presses a wrong key wait about 10 sec onds before trying again You can use your phone s and keys for other func tions such as comput...

Страница 25: ...a phone on the same line as the AFX 300 Dial 3 on the extension tele phone to direct the incoming call to your fax machine fax mo dem Note You can only direct the call using an extension phone on the same line A caller cannot activate your fax machine fax modem by dialing 3 on his her phone 43 1245 fm Page 25 Wednesday August 18 1999 9 51 AM ...

Страница 26: ... number distinctive ring Turn on off the FAX and MODEM jacks Turn on off the TAD jack Turn on off the fax password feature Route data modem calls to the FAX jack Turn on off automatic modem detection AMD For a quick start list of programming instructions experi enced users only and a summary of the AFX 300 s program ming commands see Programming Quick Start on Page 27 For detailed step by step ins...

Страница 27: ...e same line as the AFX 300 2 Enter 1 then your 2 digit access code preset to 99 3 Enter a remote command 4 Hang up the phone Note To program another feature repeat these steps Programming from a Remote Phone 1 Dial your phone number 2 After the TAD or fax switch answers enter 1 then your 2 digit access code preset to 99 3 Enter a remote command within 10 seconds 4 Hang up the phone Note To program...

Страница 28: ...e New code can be from 00 99 99 1 New Code 2 Change the Ring Number Setting Ring number can be from 1 7 5 2 Ring Number 2 First Number Dis tinctive Ring On 3 2 On 3 Off Second Number Distinctive Ring Off 4 2 On 3 Off Turn On Off the FAX and MODEM Jacks On 5 2 On 3 Off 43 1245 fm Page 28 Wednesday August 18 1999 9 51 AM ...

Страница 29: ...ff the TAD Jack On 6 2 On 3 Off Turn On Off the Fax Password The preset pass word if on is 1 9 9 Off 7 2 On 3 Off Route Data Modem Calls to the FAX Jack Off 8 2 On 3 Off Turn On Off Auto matic Modem Detection AMD Off 9 2 On 3 Off 43 1245 fm Page 29 Wednesday August 18 1999 9 51 AM ...

Страница 30: ...not set the AFX 300 so both its TAD and FAX jacks are turned off at the same time If you do you might not be able to turn on either one remotely You must use a touch tone phone on the same line as your AFX 300 to turn on either jack see Programming from an Extension Phone on Page 27 If you connected a programmable TAD to the same line as the AFX 300 the TAD might respond to programming commands in...

Страница 31: ...digit access code The AFX 300 beeps once Note If you enter the access code incorrectly simply try again 3 Enter a remote command by pressing then the num ber s for the desired command The AFX 300 beeps either two or three times depending on the command you entered See Program Command Descriptions on Page 33 Note If you enter the programming command incor rectly simply try again 4 Hang up the phone...

Страница 32: ...tomatically disconnects the call If this happens hang up and start over again from Step 1 3 Enter a remote command within 10 seconds by pressing then the number s for the desired command The AFX 300 beeps either two or three times depending on the command you entered See Program Command Descriptions on Page 33 Note If you enter the programming command incorrectly or do not enter it in time the AFX...

Страница 33: ...to turn on turn off or change that feature while programming the AFX 300 AFX 300 Response tells you how the AFX 300 responds when you correctly enter the appropriate touch tone com mand sequence Default Setting lists the default setting for that feature Note For all special features except Changing the Access Code and Changing the Ring Number Setting the same touch tone command is used to both tur...

Страница 34: ...it ac cess code each time you program it The access code is pre set to 99 but you can change the code to one you can easily remember Note If you change the access code then forget it you can re set the AFX 300 to accept the default access code of 99 To do this insert a small pointed object such as a straightened paper clip into RESET on the bottom of the AFX 300 and press it gently OPEN RESET 43 1...

Страница 35: ...one to answer calls in person First Number Distinctive Ring Touch Tone Command 3 AFX 300 Response 2 beeps On 3 beeps Off Default Setting On If you subscribe to first number distinctive ring service through your phone company the AFX 300 is preset to automatically switch calls to your fax machine fax modem if it detects the first number s distinctive ring pattern If you subscribe to this service bu...

Страница 36: ...ice but do not want the AFX 300 to transfer that number s calls to your data modem you can turn this feature off Turn On Off the FAX and MODEM Jacks Touch Tone Command 5 AFX 300 Response 2 beeps On 3 beeps Off Default Setting On The AFX 300 is preset to automatically switch fax or data calls to your fax machine fax modem or data modem but it also lets you turn off the FAX and MODEM jacks together ...

Страница 37: ...FX 300 If the TAD you connected is also programmable by touch tones the AFX 300 lets you turn off its TAD jack to prevent the con nected TAD from answering calls even though the TAD might be turned on and set to answer calls or interfering with touch tone commands meant for the AFX 300 You might also want to turn off the TAD jack if you did not connect a TAD 43 1245 fm Page 37 Wednesday August 18 ...

Страница 38: ...rd before it accepts fax calls Notes If you turn on this feature be sure to give the password to any callers from whom you want to receive faxes The caller must enter the fax password within 5 seconds after the AFX 300 answers or within 20 seconds after the TAD answers if connected Otherwise the AFX 300 automatically transfers the call to its MODEM jack even if you did not connect a data modem The...

Страница 39: ...y to the FAX jack This is es pecially useful if you connected a combined fax data modem to the AFX 300 Automatic Modem Detection AMD Touch Tone Command 9 AFX 300 Response 2 beeps On 3 beeps Off Default Setting Off If you connected both a TAD and a data modem to the AFX 300 you can turn on the AFX 300 s AMD feature so the AFX 300 can detect an incoming data modem call and automatical ly switch the ...

Страница 40: ... not the call is a fax When a fax machine calls it repeatedly sounds a 1 2 second tone followed by a 3 second pause on the phone line fax alert tone until another fax machine responds The AFX 300 lis tens for these tones How does my AFX 300 know its a data modem call Unless you use the second number distinctive ringing feature the data modem must wait for you the TAD or the AFX 300 to answer the p...

Страница 41: ...d the switch Yes Installing the switch does not affect outgoing fax opera tion Is there any special information I need to know about re ceiving faxes from a fax machine that uses auto dial Yes Auto dialing fax machines must connect with the receiv ing fax machine usually within about 35 seconds Otherwise the transmission ends This means the combined number of rings between the TAD or AFX 300 and y...

Страница 42: ... you have forwarded your phone to another number in coming fax calls never reach your AFX 300 because the calls are switched at the telephone company s central office Does the AFX 300 work with the call waiting feature from my phone company Yes but the call waiting signal might distort an incoming or outgoing fax or data transmission Some telephone systems let you temporarily turn off the call wai...

Страница 43: ...mage circuit boards and cases and can cause the AFX 300 to work improperly Keep the AFX 300 away from dust and dirt which can cause premature wear of parts Wipe the AFX 300 with a damp cloth occasionally to keep it looking new Do not use harsh chemicals clean ing solvents or strong detergents to clean your AFX 300 Modifying or tampering with the AFX 300 s internal compo nents can cause a malfuncti...

Страница 44: ...ds then reconnect the adapter s barrel plug to the AFX 300 s DC 12V jack Note If the AFX 300 still does not work properly disconnect it from AC power unplug all modular connections remove the backup batteries then follow all installation procedures in or der see Installation on Page 7 If the AFX 300 does not transfer calls to your fax machine fax modem or data modem the phone line voltage might be...

Страница 45: ...FX 300 The phone company notifies you of these changes in advance so you can take steps to prevent interruption of your phone service LIGHTNING Your AFX 300 has built in protection circuits to reduce the risk of damage from surges in phone and power line current These protection circuits meet or exceed FCC requirements However lightning striking the phone line or power lines can damage your AFX 30...

Страница 46: ...46 NOTES 43 1245 fm Page 46 Wednesday August 18 1999 9 51 AM ...

Страница 47: ...47 43 1245 fm Page 47 Wednesday August 18 1999 9 51 AM ...

Страница 48: ...able for indirect special or conse quential damages arising out of or in connection with the use or performance of the product or other damages with respect to loss of property loss of revenue or profit or costs of removal installa tion or reinstallation EXCEPT AS PROVIDED HEREIN RADIO SHACK MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE DURATION OF THE WRITT...

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