18
Troubleshooting
ˆ
Troubleshooting
We do not expect you to have any problems with your phone, but if you do, these suggestions
might help.
Problem
Suggestions
The phone does not
work or works poorly.
Be sure the base’s phone line cord and AC adapter are correctly and securely
connected.
Be sure the battery pack in the handset is connected and charged.
Return the handset to the base for about 5 seconds to reset the security
access-protection code.
The display flashes
slowly when the hand-
set is faceup on the
base.
Make sure the battery pack in the handset is properly connected.
The handset stops
working or works
poorly during a call.
Move the handset closer to the base.
Lift the base’s antenna to a fully vertical position.
Be sure the handset’s battery pack is charged. (If the battery pack power is too
low, the handset cannot display
Bem
Bem
Bem
Bem
8Wjj[ho
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.)
Low volume or
unusual sounds.
Someone has picked up another phone on the same line. Hang up the other
phone.
Your conversation is
difficult to hear due to
dropout or muting.
Keep the handset away from computers, remote control toys, wireless micro-
phones, alarm systems, intercoms, room monitors, fluorescent lights, and elec-
trical appliances.
Move to another location or turn off the source of interference.
Press CH to change the channel.
Hang up and redial the number.
The phone cannot be
operated at a useful
distance from the base
because the signal
becomes weak or
noisy (handset’s range
has decreased).
Lift the base’s antenna to a vertical position.
Be sure neither the handset’s nor base’s antenna is touching a metal surface.
Return the handset to the base and recharge the battery pack.
The handset battery
pack does not charge.
Check the charging contacts on the handset and base. If they are dirty, clean
them with a pencil eraser.
Be sure the battery pack is connected correctly.
Be sure the handset is properly seated on the base.
Replace the battery pack.
