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8. Troubleshooting
Problem
Solution
The radiator does not switch on.
Check that the power supply is on and that it is as indicated in the
radiator’s nameplate (e.g. 230 Vac 50 Hz), and that the main switch
on the right side of the radiator is switched on.
The radiator does not heat up.
Make sure that the operating mode is as required and, if using a pre
-
set programme, that you are not in a time period for which anti-freeze
mode is set.
If the ambient temperature is higher than that set, the radiator should
not heat up.
If in doubt, set Comfort mode and a required temperature much hi
-
gher than the ambient temperature, to check that the radiator is wor
-
king properly.
The radiator stays hot.
Check that the temperature setting is not too high or that there are no
draughts on the radiator, altering the ambient temperature measured.
The radiator does not heat up enough.
Check that the temperature setting is not too low, that the radiator is
only heating the room in which it is installed (keep the doors closed)
and that the mains power supply is correct.
The radiator heats in Eco mode.
The radiator may heat up to reach / maintain the eco temperature.
This is not abnormal operation.
The radiator’s surface is very hot.
It is normal for the surface to be hot when working. The maximum
values comply with the limits laid down by applicable safety norms.
If the radiator is always very hot, it may be undersized for the space
in which it is used, or may be affected by draughts.
The temperature in the room differs from the
temperature set.
Having waiter for the ambient temperature to stabilise for at least 4
hours, you may have to compensate for any differences between the
temperature indicated by the radiator and that measured in the room.
To do this see the contents of paragraph 6.3 on the section “Aligning
the outside temperature”.
The radiator gives off an unpleasant odour.
When the radiator is new, it is possible that when it begins working
for the first time an unpleasant odour may be sensed. This is due to
residue from the manufacturing process.
Radiators that have already been used may give off unpleasant
odours if they are not used for a long time and/or if they are used in
polluted spaces with poor quality air.
9. Maintenance
•
This product does not require any special maintenance.
•
Clean the product, especially the heating panel, with a dry cloth once every 6 months.
•
If the product requires repairing, contact an authorised technical service centre.
•
When replacing the power cable, use a 2x1,00mm2 or 3x1,00mm2 H05VV-F HAR type, depending on the version. This
operation, for cables both with and without plugs, must be performed by qualified personnel and never by the end user in
order to avoid damaging the appliance and jeopardising personal safety.
10. Legal notice
Environment and recycling
Please help us to protect the environment by disposing of the packaging in accordance with the national
regulations for waste processing.
Recycling of obsolete appliances
Appliances with this label must not be disposed off with the general waste. They must be
collected separately and disposed off according to local regulations.
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