910208
Battery Pistol Impact Wrench
racinerailroad.com
racinerailroad.co.uk
6.2023 Rev 1
Original Instructions
© 2023 Racine Railroad Products
Page
18
of
18
Section 6: Warranty Terms and Conditions
Warranty Period
Each new machine and new parts of our manufacture are warranted against defects in
material and workmanship for one year from the date of shipment from our factory.
When contacting customer service for factory parts, service or warranty support please
provide the:
•
Racine Railroad Products Model
•
Serial Number
•
Any locally assigned identification
Vendor Parts Warranty Period
Other equipment and parts used, but not manufactured by Racine Railroad Products, Inc.,
are covered directly by the manufacturer's warranty for their products.
Warranty Parts and Service
We will repair or replace, without charge, F.O.B. factory, Racine, Wisconsin, USA, any part
Racine Railroad Products manufactures which is proven to be defective during the
warranty period.
Material claimed defective must be returned, if requested, to the factory within 30 days
from the date of the claim for replacement. Ordinary wear and tear, abuse, misuse, and
neglect are not covered by this warranty. Depending upon the circumstances, we may
provide technical assistance and/or technical service support, without charge, to assist in
the correction of warranty related problems.
Non-Warranty Parts and Service
Material damaged through normal wear and tear, abuse, misuse and/or neglect are not
covered by our warranty and should be ordered directly from Customer Service.
Note
: Parts for models that are no longer in production may not be available.
Non-Warranty Parts Orders
When placing a parts order please provide the following information:
•
Company Name and Billing Address
•
Purchase Order Number and Issuing Authority
•
Shipping Address
•
Special Handling Instructions
•
Contact Phone Number
•
Machine Model and Serial Number
•
Part Numbers and Quantities Being Ordered
Note
:
Please use Racine Railroad Products part numbers when ordering parts.
Racine
Railroad Products part numbers are shown in the parts lists and drawings of this
manual and have only six (6) numbers.
Any part number with other than six numbers (e.g., contains alpha-numeric characters) is a
Vendor Part Number and
not
a Racine Railroad Products part number.
