race result AG
Joseph-von-Fraunhofer-Straße 11, 76327 Pfinztal
Germany
+49 (721) 961 409 01
When using the online configuration your Track Box must be turned on, connected to the
server and cannot be locked (via the
), for this reason it is not
possible to set the SIM PIN using the online configuration portal.
In addition, you need to have physical access to the Track Box (either directly or through an
assistant) as applying the config requires the Track Box button to be pressed.
To use the online configuration define the device ID of the Track Box you wish to update,
select which parameter you want to change and the new value, then click set.
You will then need to press the Track Box Button quickly 3 times. This sends a request to
the server, the Track Box will give a short beep to acknowledge the request. Wait for a long
beep from the Track Box to confirm the parameter has been updated, the online portal will
also show a confirmation message, this can take several minutes.
The confirmation message will show in a pop-up window and includes information on the
Track Box ID, the parameter that you have changed and its new value.
Note:
If the Track Box cannot connect to the server via GSM, for example in the event of
incorrect APN settings, then the Track Box will instead send an SMS message to a RACE
RESULT server which if successful will also reply with an SMS. If using data only SIM cards
then beware that this may cause additional charges for the sending / receiving of SMS.
Set Configuration via SMS
To set parameters via SMS the Track Box must be turned on with the SIM card fitted. You
will need to send a text message with the parameter and new value to the phone number
associated with your SIM card.
For example, send an SMS in the following format.
CUSTOMER=12345
APN=mobile.net
