35601 User’s Manual
Racal Instruments
Ó
2003
Product Support 3-3
REPAIR AND CALIBRATION REQUEST FORM
To allow us to better understand your repair requests, we suggest you use
the following outline when calling and include a copy with your instrument to
be sent to the Racal Repair Facility.
Model
Serial
No.
Date
Company Name
Purchase Order #
Billing
Address
City
State/Province Zip/Postal Code
Country
Shipping
Address
City
State/Province Zip/Postal Code
Country
Technical
Contact
Phone Number ( )
Purchasing
Contact
Phone Number ( )
1. Describe, in detail, the problem and symptoms you are having. Please include all set
up details, such as input/output levels, frequencies, waveform details, etc.
2. If problem is occurring when unit is in remote, please list the program strings used
and
the
controller
type.
3. Please give any additional information you feel would be beneficial in facilitating a
faster repair time (i.e., modifications, etc.)
4. Is calibration data required? Yes No (please circle one)
Call before shipping
Ship instruments to nearest
Note: We do not accept
support office.
“collect” shipments.
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