35601 User’s Manual
Racal Instruments
Ó
2003
Product Support 3-1
Chapter 3
PRODUCT SUPPORT
Product
Support
Racal Instruments has a complete Service and Parts
Department. If you need technical assistance, or should it be
necessary to return your product for repair or calibration, call
1-800-722-3262, or call 949-859-8999 and ask for Customer
Support. You may also contact Customer Support via e-Mail:
If you require parts to repair the product at your facility, call
1-800-722-3262, or 949-859-8999 and ask for the Customer
Service Department.
When sending your instrument in for repair, complete the
form in the back of this manual. For worldwide support and a
listing of offices closest to your facility, refer to the Support
Offices section on the following page.
Reshipment
Instructions
Use the original packing material when returning the
instrument to Racal Instruments for servicing. The original
shipping carton and the instrument’s plastic foam will provide
the necessary support for safe reshipment.
If the original packing material is unavailable, wrap the
chassis in anti-static shielding material, and use foam to
surround and protect the instrument.
Reship in either the original or a new shipping carton.
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