TOUCH30S
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User Manual
Rev. 2.1 - 11/06/03
2. Warranty
Any product of
R.V.R. Elettronica
is covered by a 24 (twentyfour) month warranty.
For components like tubes for power amplifiers, the original manufacturer’s warranty
applies.
R.V.R. Elettronica SpA
extends to the original end-user purchaser all
manufacturers warranties which are transferrable and all claims are to be made
directly to R.V.R. per indicated procedures.
Warranty shall not include:
1 danni verificatisi durante la spedizione della macchina alla R.V.R. per eventuali
riparazioni;
2 Any unauthorized repair/modification;
3 Incidental/consequential damages as a result of any defect
4 Nominal non-incidental defects
5 Re-shipment costs or insurance of the unit or replacement units/parts
Any damage to the goods must be reported to the carrier in writing on the shipment
receipt.
Any discrepancy or damage discovered subsequent to delivery, shall be reported
to
R.V.R. Elettronica
within
5
(five) days from delivery date.
To claim your rights under this warranty, you shold follow this procedure:
1 Contact the dealer or distributor where you purchased the unit. Describe the
problem and, so that a possible easy solution can be detected.
Dealers and Distributors are supplied with all the information about problems
that may occur and usually they can repair the unit quicker than what the
manufacturer could do. Very often installing errors are discovered by dealers.
2 If your dealer cannot help you, contact
R.V.R. Elettronica
and explain the
problem. If it is decided to return the unit to the factory,
R.V.R. Elettronica
will mail you a regular authorization with all the necessary instructions to send
back the goods.
3 When you receive the authorization, you can return the unit. Pack it carefully
for the shipment, preferably using the original packing and seal the package
perfectly. The customer always assumes the risks of loss (i.e., R.V.R. is never
responsible for damage or loss), until the package reaches R.V.R. premises.
For this reason, we suggest you to insure the goods for the whole value.
Shipment must be effected C.I.F. (PREPAID) to the address specified by R.V.R.’s
service manager on the authorization
DO NOT RETURN UNITS WITHOUT OUR AUTHORIZATION AS THEY WILL
BE REFUSED
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