8
S12Q-GOLD & S24Q-GOLD TROUBLESHOOTING GUIDE
SYSTEM STATUS
REMARKS
UV
INTENSITY
(LED)
AUDIBLE
ALARM
UV LAMP
GREEN
OFF
ON
• Correct operating conditions unit is functioning properly.
YELLOW
OFF
ON
• System performance has declined due to stained or dirty
quartz sleeve and or sensor lens, or the lamp is beyond its
useful life.
• Clean sleeve and sensor probe lens or replace if required.
• Replace lamp with manufacturer replacement.
• Replace sensor with manufacturer replacement.
• Always Wet Sensor Lens prior to inserting sensor.
• check water quality (see page 2 for water parameters)
FLASHING
RED
INTERMIT-
TENT
ON
• System failure is imminent due to stained or dirty quartz
sleeve or lamp is beyond useful life
• Clean sleeve and sensor probe lens or replace if required.
• Replace lamp with manufacturer replacement.
• Replace sensor with manufacturer replacement.
• Always Wet Sensor Lens prior to inserting sensor.
• check water quality (see page 2 for water parameters)
RED
ON
ON
• UV Sensor has not detected enough UV Intensity to
adequately protect the water due to stained or dirty
quartz sleeve or the lamp is beyond its useful life.
• Clean sleeve and sensor probe lens or replace if required.
• Replace lamp with manufacturer replacement.
• Replace sensor with manufacturer replacement.
• Always Wet Sensor Lens prior to inserting sensor.
• check water quality (see page 2 for water parameters)
RED
ON
OFF
• Ballast not functioning,
• Reset Ballast by removing power for 30 seconds
then reapply.
• Check wiring to ensure ballast is plugged into
circuit board.
• Replace ballast with manufacturer replacement
• Lamp is spent. Replace lamp with manufacturer
replacement
GREEN
OFF
OFF
• Defective UV sensor assembly. Replace sensor assembly with
manufacturer replacement.
• Calibration board improperly seated. Check board to ensure
proper engagement with main circuit board.
• Defective sensor assembly.
