Troubleshooting
Problem
Suggestion
My .handset .does .
not .ring .when .I .
receive .a .call
• . .Make . sure . you . have . the . ringer . activated . Refer . to . the . section(s) . on . ringer . selection . in . the . user’s .
manual
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. Make
sure .the .power .cord .is .plugged .in
• .You .may .be .too .far .from .the .base .unit
• . .Charge .the .battery .in .the .handset .for .16 .hours .For .optimum .daily .performance, .return .the .handset .to .
its .base .when .not .in .use
• . .You .may .have .too .many .extension .phones .on .your .telephone .line .to .allow .all .of .them .to .ring .Try .
unplugging .some .of .the .other .phones
• The layout of your home or office might be limiting the operating range. Try moving the base to another
location, preferably on an upper floor.
• . .If .the .other .phones .in .your .home .are .having .the .issue, .the .problem .is .in .your .wiring .or .local .service .
Contact .your .local .telephone .company .(charges .may .apply)
• . .Test .a .working .phone .at .the .phone .jack .If .another .phone .has .the .same .problem, .the .problem .is .the .
phone .jack .Contact .your .local .telephone .company .(charges .may .apply)
• . .Other .electronic .products .can .cause .interference .with .your .cordless .phone .Try .installing .your .phone .
as .far .away .from .these .types .of .electronic .devices .as .possible: .radios, .radio .towers, .pager .towers, .
cell .phones, .intercoms, .room .monitors, .televisions, .personal .computers, .kitchen .appliances .and .other .
cordless .phones
• .Your .line .cord .might .be .malfunctioning .Try .installing .a .new .line .cord
