Broadband Phone Adapter
Appendix A: Troubleshooting - Frequently Asked Questions
USER GUIDE
Q.What is Network Address Translation and what is it used for?
A. Network Address Translation (NAT) translates multiple IP addresses on the private LAN to one public address that is sent
out to the Internet. This adds a level of security since the address of a PC connected to the private LAN is never
transmitted on the Internet. Furthermore, NAT allows the Broadband Phone Adapter to be used with Internet service, such
as broadband (DSL) or cable modems, when only one TCP/IP address is provided by the ISP. The user may have many
private addresses behind this single address provided by the ISP.
Q.Does the Broadband Phone Adapter support any operating system other than Windows 98, Millennium,
2000, or XP?
A. Yes; however Qwest does not, at this time, provide technical support for setup, configuration or troubleshooting of any
non-Windows operating systems.
Q.Does the Broadband Phone Adapter support ICQ send file?
A. Yes, with the following fix: click
ICQ menu
=>
preference
=>
connections
tab=>, and check
I am behind a
firewall or proxy
. Then set the firewall time-out to 80 seconds in the firewall setting. The Internet user can then send a
file to a user behind the Broadband Phone Adapter.
Q.I set up an Unreal Tournament Server, but others on the LAN cannot join. What do I need to do?
A. If you have a dedicated Unreal Tournament server running, you need to create a static IP for each of the LAN computers
and forward ports 7777, 7778, 7779, 7780, 7781, and 27900 to the IP address of the server. You can also use a port
forwarding range of 7777 to 27900. If you want to use the UT Server Admin, forward another port (8080 usually works
well but is used for remote admin. You may have to disable this.), and then in the [UWeb.WebServer] section of the
server.ini file, set the ListenPort to 8080 (to match the mapped port above) and ServerName to the IP assigned to the
Broadband Phone Adapter from your ISP.
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