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Troubleshooting

  

 

100-8006-152G AirborneDirect™ 

Serial Bridge User’s Guide 

Page 73 

Quatech, Inc. Confidential 

LED TROUBLESHOOTING

 

The following table provides LED troubleshooting suggestions. 
 

Table 12.  Indicator LED Troubleshooting 

 

If the… 

Perform These Tasks… 

Power

 LED does not turn 

On

. 

Check power connector is properly inserted. 

Power

 LED turns 

Red

.

 

Remove power and re-apply. If the Power LED 
remains Red, contact Quatech, Inc. 

Power 

LED is 

Amber

.

 

Bridge has not established an IP address either 
through DHCP or Static methods. 
DHCP is the default method by which the unit 
obtains an IP address. Your network must have a 
DHCP server available when the bridge is powered-
up. Most AP/Routers have a DHCP server built-in. 

Enable your DHCP server and re-start the module. 

Link

 LED continues to 

Blink Red

. 

Bridge has not found an Access Point with which to 
associate. Be sure the Access Point you want to 
use is turned on and has WEP and WPA disabled 
(you can enable WEP or WPA after the Bridge has 
been configured). 
If this does not help, be sure there are no nearby 
devices causing interference. If there are, either turn 
off or move the device causing the interference or 
move the Bridge and Access Point to another 
location. 

Comm

 LED is 

Off

 or 

Amber

. 

Be sure a serial device is connected to the Bridge 
and that the device is turned on. 

Comm

 LED is 

Red

 and 

Link

 LED is 

Green

 but you are unable to pass 

data. 

No open TCP socket is recognized by the Bridge. 
Be sure you have an open TCP connection to the 
bridge and the connection is in data pass mode. 

 
 

Содержание AirborneDirect ABDB-SE Series

Страница 1: ...Quatech Inc Confidential AirborneDirect Serial Bridge User s Guide 802 11b g ABDG SE Series WLNG SE Series 802 11b ABDB SE Series WLNB SE Series Document number 100 8006 152G...

Страница 2: ...ensuring that the overall system satisfies its design objectives taking due account of the information presented herein the specifications of other associated equipment and the test environment Quatec...

Страница 3: ...Requirements 26 Computer Resource Requirements 26 System Implementation Considerations 26 CHAPTER 4 AIRBORNE CONTROL CENTER 29 LAUNCHING THE ACC 29 NAVIGATING AROUND THE ACC 31 PERFORMING CONFIGURATIO...

Страница 4: ...tecting and Executing the Escape Sequence 76 Using Pass Through Mode 76 POWER MANAGEMENT MODES UART MODEL ONLY 77 APPENDIX B CABLE REPLACEMENT 79 INFRASTRUCTURE NETWORK CONSIDERATIONS 81 APPENDIX C SP...

Страница 5: ...igation Bar 31 Figure 15 Saved Settings Screen 33 Figure 16 Reset Notice Screen 33 Figure 17 Status Page 34 Figure 18 Serial Interface Configuration Page 35 Figure 19 Miscellaneous OEM Settings Page 3...

Страница 6: ...rial Interface Configuration Settings 36 Table 6 Miscellaneous OEM Settings 40 Table 7 Wireless Network Configuration Settings 43 Table 8 Region Country Codes 48 Table 9 Network Services Configuration...

Страница 7: ...without the cost and time associated with wired network drops providing flexibility for seasonal requirements line and staffing changes and more The AirborneDirect Serial Bridge provides a bridge betw...

Страница 8: ...to the serial link and power supply while the antenna can be located remotely from the Bridge for optimum placement and reception Integrated serial cable and connector Simplifies deployment by requiri...

Страница 9: ...l client can be a notebook personal computer PC or other Data Terminal Equipment DTE whose serial port is directly connected to the AirborneDirect Serial Bridge The LAN host can be a PC or PDA running...

Страница 10: ...ctly to the Bridge and exchanges data wirelessly with an Access Point The Access Point is connected to the company LAN Also connected to the company LAN is a remote PC or LAN host The LAN host is runn...

Страница 11: ...w to use VCOM to provide a LAN based serial connection to the AirborneDirect Serial Bridge Chapter 6 Troubleshooting provides troubleshooting suggestions in the unlikely event you encounter a problem...

Страница 12: ...dge is connected and which communicates with the Bridge over a serial connection LAN host refers to a LAN based computer running a HyperTerminal or Telnet session Web Browser or LAN based application...

Страница 13: ...lication Notes These documents are provided as Portable Document Format PDF files To read them you need Adobe Acrobat Reader 4 0 5 or higher For your convenience Adobe Reader is provided on the Evalua...

Страница 14: ...Introduction Page 8 AirborneDirect Serial Bridge User s Guide 100 8006 152G Quatech Inc Confidential This page intentionally left blank...

Страница 15: ...h an attached cable and a male DB9 DTE interface connector One AC power adapter and cord One AirborneDirect mounting cradle mounting hardware is user supplied One female to female null modem adapter I...

Страница 16: ...h the Bridge A LAN host running Microsoft Windows XP or Windows 2000 An IEEE 802 11b g compliant Access Point with DHCP enabled Mounting hardware for the AirborneDirect Bridge cradle Note Other Access...

Страница 17: ...ce selector shunts on the bottom of the Bridge Three indicator Light Emitting Diodes LEDs on the top of the Bridge A mounting cradle Figure 3 AirborneDirect Serial Bridge Hardware standard package Res...

Страница 18: ...ser s Guide 100 8006 152G Quatech Inc Confidential Shunts The bottom of the AirborneDirect Bridge provides access to a Reset button and interface selector shunts header see Figure 4 Figure 4 Reset Swi...

Страница 19: ...ion RS 232 Power Pin 9 Cable Sense 1 1 RS 232 Cable Sense 1 RS 422 w Termination 1 Figure 5 Interface Selector Shunts To allow reliable connection through an RS 232 RS 422 or RS 485 interface set thes...

Страница 20: ...ator LEDs for viewing its current status and connections see Figure 6 These indicators allow for monitoring and troubleshooting of the Bridge They also indicate the Bridge s power up status link conne...

Страница 21: ...h an Access Point Off No power or no wireless TCP session is established and no physical serial connection is detected Red No wireless TCP session is established a physical connection is detected Blin...

Страница 22: ...g cradle see Figure 7 that allows the Bridge to be installed on a vertical surface such as a wall Be careful not to tighten the mounting hardware user supplied excessively to avoid damaging the cradle...

Страница 23: ...s on the Bridge in its heavy duty packaging These components include An external antenna A Deutsch 12 pin DTM13 12PA R008 receptacle for power and signal connections A Reset switch Four indicator Ligh...

Страница 24: ...Hardware Installation Page 18 AirborneDirect Serial Bridge User s Guide 100 8006 152G Quatech Inc Confidential Figure 9 AirborneDirect Heavy Duty Cable Evaluation Kit Item...

Страница 25: ...ity status Table 3 describes the status of the indicator LEDs Table 3 AirborneDirect Heavy Duty Serial Bridge Indicator LEDs Name Description POST Power on self test completed CFG Device has a valid I...

Страница 26: ...he Bridge to excessive heat humidity vibration or dust Must conform to local regulations Because radio waves travel in a straight line the location where you will install the Bridge must provide a cle...

Страница 27: ...rs fluorescent lights microwave ovens refrigerators or other equipment that could cause radio signal interference Connect the male DB9 DTE connector on the Bridge s serial cable to a female DCE serial...

Страница 28: ...Hardware Installation Page 22 AirborneDirect Serial Bridge User s Guide 100 8006 152G Quatech Inc Confidential This page intentionally left blank...

Страница 29: ...tioned below Refer to the documentation that came with your Access Point to locate the appropriate screens where these settings can be accessed Find the Service Set Identifier String SSID Go to the Wi...

Страница 30: ...es Verify that the MAC address shown for the Bridge matches the one on the label on the back of the Bridge Verify the Dynamic Host Configuration Protocol DHCP Name Go to the Router Status or equivalen...

Страница 31: ...wired or wireless connection remove the power source from the Bridge wait a few seconds and re apply power If the LEDs still do not behave appropriately see the guidelines in Table 12 on page 73 Note...

Страница 32: ...on the Access Point must match the passphrase configured on the bridge LEAP In order to function properly a RADIUS server configured for LEAP containing usernames passwords and an Access Point that s...

Страница 33: ...bridge will not respond to discovery requests Once the bridge is authenticated additional impacts include Roaming A bridge configured for WPA PSK can only roam to APs that have WPA PSK enabled in the...

Страница 34: ...Initial Configuration Page 28 AirborneDirect Serial Bridge User s Guide 100 8006 152G Quatech Inc Confidential This page intentionally left blank...

Страница 35: ...Device detection Highlight the desired device and click the Select button The ACC displays the login page for the selected device as shown in XXFigure 6XX Note The MAC address for the device you wish...

Страница 36: ...telnet port number of the selected device are automatically transferred to the login page Enter the user name and password defaults dpac and dpac and click on the OK button to login To select a diffe...

Страница 37: ...connection between the Bridge and an Access Point the SSID of the two devices must be identical Note If the Bridge is configured with an SSID of any it will connect to the Access Point with the best...

Страница 38: ...tings PageXX on page XX51XX Restarting the Bridge Lets you restart reboot the Bridge See XXReset PageXX on page XX56XX Updating Bridge Firmware Updating Bridge firmware allows you to take advantage of...

Страница 39: ...n go to another page to make more changes then click Restart to apply all the changes at one time The ACC will display XXFigure 10XX Wait for the Restart to complete Once the Restart has completed the...

Страница 40: ...ars in the ACC This read only page shows information about the Bridge You may need to click the Status button in the navigation bar to update the contents on this page This page shows the Bridge s ver...

Страница 41: ...Page 35 Quatech Inc Confidential Serial Interface Configuration Page Basic Configuration Settings Figure 18 Serial Interface Configuration Page scroll bars not shown The Serial Interface Configuratio...

Страница 42: ...t is 1 Serial Input Buffer Size 1 1460 Sets the maximum input buffer size that triggers data transfer to the LAN The serial input buffer will be transferred to the LAN if no data is received for more...

Страница 43: ...tivity Timeout seconds Number of seconds of inactivity after which the TCP session with the LAN host ends A value of 0 makes the timeout infinite Default is 60 Serial Default Specifies whether the ser...

Страница 44: ...en Port Configures the UDP port the Tunnel server will listen on for inbound UDP data Unicast and broadcast packets will be received and transferred to the serial interface Only when the Module is in...

Страница 45: ...neous Settings Page Basic Configuration Settings Figure 19 Miscellaneous OEM Settings Page Clicking the Misc link in the navigation bar displays the Miscellaneous OEM Settings page In this page you ca...

Страница 46: ...e Default is oemverstr OEM Discovery Name Specifies the OEM discovery name to be associated with the Bridge Default is OEM Cfg1 OEM Authentication Settings OEM User Name Specifies the name of the OEM...

Страница 47: ...less network settings including network identification security data rate and discovery name You are also able to set Network IP settings for control of the wired LAN including enabling DHCP static IP...

Страница 48: ...Airborne Control Center Page 42 AirborneDirect Serial Bridge User s Guide 100 8006 152G Quatech Inc Confidential XX Figure 20 Wireless Network Configuration PageXX continued...

Страница 49: ...setting is any this field may not be blank Wireless Network Type Specifies the type of network in which the Bridge will be used Infrastructure connects to a WLAN using an AP default Ad Hoc used to co...

Страница 50: ...ed for broadcast and multicast traffic WPA PSK64 WPA with preshared key and using WPA Migration Mode static 64 bit WEP key is used for broadcast and multicast traffic Requires preshared key WPA PSK128...

Страница 51: ...er 26 hexadecimal digits for each key Enable WPA Information Element format compatibility mode Controls the format of the WPA Information Element used in the Association Request management frame Sever...

Страница 52: ...enabled the Module will apply the configuration from DHCP Fallback IP Subnet and Gateway as the static IP configuration if the DHCP client has not received its IP configuration after DHCP Acquire Tim...

Страница 53: ...d If Enable DHCP is checked this parameter is ignored Default is 0 0 0 0 Subnet Mask Bridge s subnet mask up to four octets separated by a period Default is 0 0 0 0 Default Gateway Router IP Address B...

Страница 54: ...Finland 1 11 GB Great Britain 1 11 GR Greece 1 11 HK Hong Kong 1 11 HU Hungary 1 11 IE Ireland 1 11 IS Iceland 1 11 IT Italy 1 11 LT Lithuania 1 11 LU Luxembourg 1 11 LV Latvia 1 11 NL Netherlands 1 1...

Страница 55: ...idge User s Guide Page 49 Quatech Inc Confidential ADVANCED CONFIGURATION SETTINGS Services Page Advanced Configuration Settings The Services Page lets you configure the Bridge s network services like...

Страница 56: ...hecked Telnet Port Port number of the Telnet server Default is 23 Telnet Inactivity Timeout seconds Number of seconds of inactivity that must occur for the Telnet session to timeout Default is 60 Seri...

Страница 57: ...User s Guide Page 51 Quatech Inc Confidential Security Settings Page Advanced Configuration Settings The Security Settings Page allows management of the authentication based access services You can ch...

Страница 58: ...sword required to access the Bridge s configuration interface from 1 to 31 alphanumeric characters Password is case sensitive For security each password character appears as an asterisk Default is cfg...

Страница 59: ...onfiguration Settings The Update Firmware Page allows you to update the firmware running on the AirborneDirect Ethernet Bridge Caution Updating firmware may cause the Bridge to stop operating if it is...

Страница 60: ...vice versa To update the firmware the following sequence must be performed Select the Update link on the ACC screen Enter the name of the new firmware version source file This file must be of type bin...

Страница 61: ...atech Inc Confidential The ACC will display the message shown in XXFigure 18XX Figure 25 Update Complete Message Upon restarting the Status Page will be displayed If this does not happen automatically...

Страница 62: ...uration Settings The Reset Page allows you restart or reset the Bridge to the factory default values Caution Resetting the AirborneDirect unit to factory defaults will remove all customer changes If t...

Страница 63: ...X will be displayed after you have clicked Yes Click OK to dismiss this informational dialog Once the restart has been completed the ACC will display the Status Page Figure 28 Reset In Progress Note I...

Страница 64: ...Airborne Control Center Page 58 AirborneDirect Serial Bridge User s Guide 100 8006 152G Quatech Inc Confidential This page intentionally left blank...

Страница 65: ...page 68 Modifying Virtual COM Port Parameters page 70 Deleting Virtual COM Ports page 70 OVERVIEW VCOM is a serial to IP redirector driver and configuration utility for Microsoft Windows XP and Window...

Страница 66: ...communications through an application or DLL Note Communications mode is only available through the DPAC Technologies developer program For more information please contact DPAC Technologies VCOM Seri...

Страница 67: ...ore information about our developer program and documentation please contact DPAC Technologies SYSTEM REQUIREMENTS To install VCOM you need a computer running Windows XP Professional or Windows 2000 c...

Страница 68: ...come Screen Click the Next button The License Agreement appears see Figure 31 Read the License Agreement and then click the top radio button to accept it you must accept the license agreement to conti...

Страница 69: ...he user name and or organization if necessary At the bottom of the screen select whether VCOM will be available to all users of this computer or just for the one whose user name is shown Click the Nex...

Страница 70: ...s showing the selections you made in the previous screens see Figure 34 Figure 34 Ready to Install the Program Screen Review your selections to make sure they are correct If you need to change them cl...

Страница 71: ...ure 35 InstallShield Wizard Completed Screen Click Finish The screen in Figure 36 appears prompting you to reboot the computer Figure 36 Screen Prompting You to Reboot Click Yes to reboot your compute...

Страница 72: ...VCOM you can start the VCOM Configuration Utility This Utility lets you add remove and configure virtual COM ports on the LAN host Click the Start button in the Windows taskbar Point to Programs Point...

Страница 73: ...t 7 in the left pane for instance the right pane shows the settings associated with virtual COM port 7 see Figure 38 To change the parameters for a virtual COM port select the COM port in the VCOM Lis...

Страница 74: ...the Add button The VCOM Configuration Utility window appears as in Figure 39 Figure 39 Adding a Virtual COM Port Using the parameter controls on the right side of the window select the desired setting...

Страница 75: ...t notation of the AirborneDirect Serial Bridge to which you want to connect Default is 0 0 0 0 IP Port The IP port of the Bridge to which you want to connect Default is 23 UDP Port The UDP connection...

Страница 76: ...me read only fields and cannot be changed Click the Save button If you changed the VCOM Settings the message in Figure 41 appears Figure 41 Reboot Message Click the OK button Reboot your computer to h...

Страница 77: ...LED sequence described under Verifying Your Connections on page 25 Make sure that there is not another AP in the area that may be interfering with your AP The Bridge may be associated to another AP Ch...

Страница 78: ...e ACC You used the ACC to change the Bridge s configuration settings but the new settings did not take effect You may not have clicked the Save button on the ACC page Click this button after making yo...

Страница 79: ...Most AP Routers have a DHCP server built in Enable your DHCP server and re start the module Link LED continues to Blink Red Bridge has not found an Access Point with which to associate Be sure the Acc...

Страница 80: ...Troubleshooting Page 74 AirborneDirect Serial Bridge User s Guide 100 8006 152G Quatech Inc Confidential This page intentionally left blank...

Страница 81: ...d to the UDP Target IP Address and UDP Target Port address and or broadcasted if UDP Transmit Mode is set to bcast or both when the unit is in PASS mode In addition UDP frames will be received on the...

Страница 82: ...al Default field set to pass causes the Module to transmit data to the UDP Target IP Address and UDP Target Port target The module will also broadcast the data if the UDP Transmit Mode is set to bcast...

Страница 83: ...es that the AP can reject requests for Low Power operation and require the Module to operate in the active mode The actual current consumption depends on the AP and its low power support implementatio...

Страница 84: ...UDP and Power Management Page 78 AirborneDirect Serial Bridge User s Guide 100 8006 152G Quatech Inc Confidential This page intentionally left blank...

Страница 85: ...unit to the name of the AdHoc network AdHoc Network Name Network wl ssid AdHocNetwork 2 Set network type to AdHoc Infrastructure is default AdHoc Network wl type p 3 Set AdHoc Channel 1 Network wl ch...

Страница 86: ...50 8 Set the LAN Server port to match the tunnel port on the slave 8023 Serial wl tcp port 8023 9 Configure the serial port settings to match the attached system Baud Rate 9600 Data Bits 8 Parity None...

Страница 87: ...not you will need to do a couple of things Enable DHCP default Find out the IP address assigned to the slave unit by the DHCP server To do this you can look at the wireless routers attached devices ta...

Страница 88: ...Cable Replacement Page 82 AirborneDirect Serial Bridge User s Guide 100 8006 152G Quatech Inc Confidential This page intentionally left blank...

Страница 89: ...DB9 Male DTE Flexible stranded copper conductor cable Data Rates RS 232 300 to 230 4 Kbps RS422 485 Up to 921 Kbps Characters 7 or 8 bits Parity Odd Even or None Stop Bits 1 or 2 Flow Control None Har...

Страница 90: ...re 9 on page 18 for the pin assignments on the RS 232 connector of the evaluation kit cable Pin No Name Description 1 NC No Connect 2 NC No Connect 3 RTS Request To Send 4 TxD Transmit Data 5 ON IGN D...

Страница 91: ...G WLNG 19 3 dBm typical Approx 85 mW peak for B rates 15 dBm typical Approx 32 mW average for B rates 21 5 dBm typical Approx 143 mW peak for G rates 12 dBm typical Approx 16 mW average for G rate Sec...

Страница 92: ...ower supply wall wart Consumption 2 W max AC Adaptor Power Supply Connector 2 1 mm Barrel Jack Software Configuration Telnet Login Serial Login Airborne Control Center Management Device Discovery and...

Страница 93: ...uide Page 87 Quatech Inc Confidential Standard Packaging Enclosure Nylon Grey Dimensions 2 58 in W x 4 03 in L x 1 90 in D 65 5 mm x 102 3 mm x 48 2 mm Heavy Duty Packaging Enclosure Plastic Dimension...

Страница 94: ...arameter Min Max Normal Operating J1455 12 V system 9V 16V Normal Operating J1455 24 V system 18V 32V Cold Cranking J1211 4 5V Jumper Start 5 minute J1455 12 V system 24V Reverse Polarity J1455 24 V s...

Страница 95: ...rect the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outle...

Страница 96: ...es and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that in...

Страница 97: ...ICES 003 AVIS DE CONFORMITE A LA REGLEMENTATION D INDUSTRIE CANADA Cet appareil num rique de la classe B est conform la norme NMB 003 du Canada EUROPEAN COMMUNITY CE NOTICE Marking by the symbol indic...

Страница 98: ...t Ethernet Bridge Conforms to Standards EN 300 328 V1 4 1 EN 310 489 17 V1 2 1 EN 60950 1 First Edition Year of Manufacture 2006 Countries Restrictions France Outdoor use limited to 10 mW e i r p with...

Страница 99: ...n grundlegenden Anforderungen und den anderen relevanten Vorschriften der Richtlinie 1999 5 EG befindet BMWi German Hiermit erkl rt DPAC Technologies Corp die bereinstimmung des Ger tes AirborneDirect...

Страница 100: ...FCC Compliance Page 94 AirborneDirect Serial Bridge User s Guide 100 8006 152G Quatech Inc Confidential This page intentionally left blank...

Страница 101: ...Each data packet sent will end with the END character The ESC character is inserted by the transmitter to indicate that the following byte is a literal data byte The receiver removes the ESC characte...

Страница 102: ...sent as a separate IP packet from the wireless interface Each IP packet received on the wireless interface will be identified as a separate datagram using the above protocol across the serial interfa...

Страница 103: ...ansmission of frames Authentication The process a station uses to announce its identify to another station IEEE 802 11 specifies two forms of authentication open system and shared key Bandwidth The am...

Страница 104: ...ns on a computer which is attached to a LAN Intranet or the Internet and using various protocols can communicate with the Bridge LEAP Lightweight Extensible Authentication Protocol developed by Cisco...

Страница 105: ...full duplex acknowledged and flow controlled service to upper layer protocols and applications Wide Area Network WAN A communication system of connecting PCs and other computing devices across a large...

Страница 106: ...Glossary Page 100 AirborneDirect Serial Bridge User s Guide 100 8006 152G Quatech Inc Confidential This page intentionally left blank...

Страница 107: ...6 D DELETING VIRTUAL COM PORTS 70 DHCP Acquire Limit 46 DHCP Fallback Method 46 F FCC COMPLIANCE 89 Features 2 G Glossary 97 H Hardware description 11 I Installing AirborneDirect Serial Client Bridge...

Страница 108: ...LETING VIRTUAL COM PORTS 70 INSTALLING 61 LISTING VIRTUAL COM PORTS 68 MODIFYING VIRTUAL COM PORTS 70 OVERVIEW 59 serial device driver 60 STARTING CONFIGURATION UTILITY 66 SYSTEM REQUIREMENTS 61 VCOM...

Страница 109: ...100 8006 152G Revision 1 52 April 2007...

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