Chapter 2: Troubleshooting Your Library
How Does the Library Report Issues?
44
Quantum Scalar i6000 User’s Guide
The library reports issues in several ways, which are described below:
•
•
System Status Button Indicators
•
Status Indicator
The first indication of issues is the status indicator on the indicator
.
Figure 21 Status Indicator
• If the
Status
indicator light is solid green, the library currently has
no tickets in an
Open
state.
• If the
Status
indicator light is flashing amber, at least one of the six
subsystems has a ticket in an
Open
state.
When the library detects an issue, it creates a ticket for it. A ticket
includes the following types of information:
• Details about the issue
• Reports that are associated with the ticket
• A repair page that provides corrective actions
In most cases, tickets indicate operational failures that do not always
point to a single CRU/FRU as having failed or causing an issue. IN such
Status indicator
Содержание Scalar i6000
Страница 1: ...User s Guide Scalar i6000 6 66879 15 Rev B...
Страница 140: ...Chapter 2 Troubleshooting Your Library Accessing Online Help 122 Quantum Scalar i6000 User s Guide...
Страница 276: ...Chapter 3 Configuring Your Library Working with Towers 258 Quantum Scalar i6000 User s Guide...
Страница 290: ...Chapter 5 Advanced Reporting Viewing Cross Partition Media Moves 272 Quantum Scalar i6000 User s Guide...
Страница 344: ...Chapter 8 Encryption Key Management Using SKM 326 Quantum Scalar i6000 User s Guide...
Страница 444: ...Chapter 11 Configuring Access to StorNext 426 Quantum Scalar i6000 User s Guide...
Страница 450: ...Chapter 12 Partition Utilization Reporting 432 Quantum Scalar i6000 User s Guide...
Страница 532: ...Chapter 14 Using the Command Line Interface Command Line Interface CLI Commands 514 Quantum Scalar i6000 User s Guide...
Страница 574: ...Chapter 15 Maintaining Your Library Maintenance Actions 556 Quantum Scalar i6000 User s Guide...
Страница 706: ...Chapter 15 Maintaining Your Library Robot Tower and Power Rail Health Checks 688 Quantum Scalar i6000 User s Guide...
Страница 726: ...Chapter 16 Working With Cartridges and Barcodes Managing and Moving Media 708 Quantum Scalar i6000 User s Guide...
Страница 730: ...Appendix A Frequently Asked Questions 684 Quantum Scalar i6000 User s Guide...