Worldwide End-User
Standard Limited Product Warranty
Rev.23, Effective: June 10, 2008
Page 5 of 6
W00023
End User Software Limited Warranty
Worldwide
Term of Warranty
The warranty term (duration) begins on the date of purchase from Quantum or an authorized Quantum VAR/VAD as evidenced by a copy of the
seller’s invoice.
Warranty Limitations
For the time periods set forth with the specific Product, Quantum warrants to the original End User (you) that the Product software (when installed on
Quantum hardware) you have purchased from Quantum or a Quantum authorized Reseller will material conform to the then current documentation;
and the media containing the Software, but not the Software itself is free from physical defects. This warranty covers only problems you report, and
that Quantum verifies during the warranty period.
If Quantum confirms a problem in the Software, Quantum’s only responsibility (at Quantum’s discretion) is to repair or replace the software, provide
a different version of software to use as a work-around or refund the purchase price of the software.
When Quantum releases a critical update to a hardware or firmware component to the product, in-warranty or uplifted support will only be provided
for six months on the previous version. After the six-month period, support will be provided on a time and material basis.
Disclaimer of Warranties
EXCEPT AS EXPRESSLY STATED HEREIN AND THE WORLDWIDE END-USER STANDARD LIMITED PRODUCT WARRANTY, THIS SOFTWARE PRODUCT AND
ANY SOFTWARE MEDIA ARE PROVIDED "AS IS," WITHOUT ADDITIONAL WARRANTY OF ANY KIND, AND QUANTUM EXPRESSLY DISCLAIMS ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF DESIGN, MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OR TITLE, ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE, OR ANY WARRANTIES OF
NON-INFRINGEMENT OF ANY THIRD PARTY'S PATENT(S), TRADE SECRET(S), COPYRIGHT(S), OR OTHER INTELLECTUAL PROPERTY RIGHT(S). QUANTUM
DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE PRODUCT, INCLUDING THE HARDWARE AND PROPRIETARY RIGHTS, WILL
MEET YOUR REQUIREMENTS, OR THAT THE OPERATION OF THE SOFTWARE PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS
IN THE SOFTWARE PRODUCT OR SOFTWARE MEDIA (EXCEPT AS STATED ABOVE) WILL BE CORRECTED.
FURTHERMORE, QUANTUM DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE PRODUCT IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. NO ORAL OR WRITTEN INFORMATION OR ADVICE
GIVEN BY QUANTUM OR QUANTUM'S AUTHORIZED REPRESENTATIVE SHALL CREATE ANY WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS
WARRANTY. SHOULD THE SOFTWARE PRODUCT PROVE DEFECTIVE, YOU (AND NOT QUANTUM OR QUANTUM AUTHORIZED REPRESENTATIVE) ASSUME
THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL QUANTUM BE LIABLE TO END-USER, FOR ANY INJURIES, DAMAGE TO
OR REPLACEMENT OF PRODUCT OR PROPERTY, COSTS FOR RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM
OR DATA USED WITH THE PRODUCT, OR ANY SPECIAL, INDIRECT, INCIDENTAL, ECONOMIC OR CONSEQUENTIAL DAMAGES OR
CLAIMS FOR LOSS OF BUSINESS OR LOSS OF PROFITS WHATSOEVER, EVEN IF QUANTUM WAS ADVISED OF THE POSSIBILITY OF
SUCH LOSS OR DAMAGE. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL QUANTUM’S
TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING
NEGLIGENCE) OR OTHERWISE, EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT AND THE LICENSE TO THE PROPRIETARY
RIGHTS.
ALL QUANTUM PRODUCTS ARE COVERED BY A WORLDWIDE LIMITED WARRANTY. THIIS LIMITED WARRANTY GIVES YOU SPECIFIC
RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR COUNTRY TO COUNTRY.
Quantum shall not be responsible for any handling fees, delays as a result of customs, import duties or tariffs.
