15
Customer Helpline
0845 077 8888
General Troubleshooting
Troubleshooting
The following table provides solutions to common problems encountered with the hedge trimmer.
Fault
Possible Cause
Solution
Product does not start
Battery pack not properly
inserted
Insert properly
Battery pack discharged
Remove and charge battery
pack
Battery pack damaged
Check by a specialist electrician
Other electrical defect
Check by a specialist electrician
Product does not reach full
power
Battery pack capacity too low
Charge battery pack
Air vents are blocked
Clean the air vents
Unsatisfactory result
Cutting device worn
Have it replaced by a specialist
Cutting device not suitable for
material being cut.
Use suitable cutting device
Technical Data Table
Technical Data
Specification
Value
Battery Power
18V 1.5Ah
Rated no-load speed
1200min
-1
Max cutting diameter
14.4mm
Blade length
51cm/20 inches
Battery pack
1X 18V/1.5Ah Li-ion
Charger input
230V~240V a.c. 50Hz 17W
Charger output
23V d.c. 400mA
Battery full charge time
3-5 hr approx.