Odour
Plasma ions
• Small charges may cause
slight odour
• Turn ions off
Fan noise
Particles lodged
inside
• Hold device bottom-up
and shake lightly to
dislodge
Long charge
time
Continuous use
• Turn device off while
plugged in
Not charging
USB cable type
• Use USB-A to USB-C only
Unable to
turn on
No power
• Connect USB-C cable
to outlet
Issue
Possible Cause
Solution
Troubleshooting
9
