Quail Digital Q-HCBS, Руководство пользователя

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HEALTHCARE HEADSET SYSTEM
FAULT ACTION
None of the headsets
are working Always check the headsets are registered.
Check the Base power LED is illuminated. If not,
check the mains power is on. If yes, power
supply or Base may be faulty. Contact your
service company.
The system is working
but the range is short Is your Base positioned on a wall as per
specification on page 3? If in doubt, move it to
another location, and see if range improves. If
it doesn’t, contact your service provider.
One or more headsets
isn’t working
Is the battery charger LED light illuminated RED?
If not, check the power to that socket is on. If it
is, check the power supply is connected. If it is
connected and the power light doesn’t
illuminate , contact your service provider.
Headset(s) LED is flashing,
but not working Put the headset to your ear, stand near to the
Base: are you hearing 1 beep every 3 seconds?
If so, headset isn’t registered. Follow registration
procedure. Are you hearing 2 beeps every 10
seconds? If so, you’re out of range of Base. Move
closer. Once in range you’ll hear 1 long beep.
Headset has been in
charger but LED light
isn’t flashing Swap the battery with another headset which
you know is working. If the headset works with
the alternative battery, discard the failed
battery and contact your service provider for a
replacement battery.
Headset LED is on but the
headset has ‘locked up’ Remove battery for 5 seconds then replace back
onto the headset. This should clear the lock-up.
Headsets are picking up
audio from more than
one system. Your headset is registered to more than one
Base, and needs removing from the one you
don’t want it used with. See page 7 for
procedure.
How do I order
accessories?
Contact your service provider or email
sales@quaildigital.com
Troubleshooter