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Quadro Manual I: Installation Guide 

Appendix: Registering on Epygi SIP Server 

 

 

Quadro2x, 2xi, Quadro4x, 4xi, 4xa, Quadro16x, 16xi; (SW Version 4.1.x)

 56

 

If diagnostics are successful, but you are still unable to place a call to 899# then check the 
SIP registration status.  
Open the SIP Registration Status page using the Quadro management 

System

 menu item 

Status

. Besides the SIP registration information for the auto attendant and each connected 

extension, the 

Detected Connection Type

 is shown. If Quadro is placed behind a NAT 

router and the STUN is enabled, the detected connection type and the IP address of this 
router's WAN port are displayed. 

 

Fig. I-58: SIP Registration Status page 

Quadro cannot work behind your router if

 Detected Connection Type 

is one of the follow-

ing: 

•

 

Unknown connection - unexpected error 

•

 

Symmetric NAT 

•

 

Symmetric Firewall 

•

 

Blocked UDP 

If you get one of the above mentioned Detected Connection Types, either connect the 
Quadro in front of the router, or configure NAT traversal manually as explained in 

Appendix: Configuring NAT Traversal.

 

If you are unable to resolve your problems, please send us a technical support request on 
the 

Support

 section of 

http://www.epygi.com/

. Please prepare a system log file and at-

tach it to your request.  
To download the system logs, open the 

System Diagnostics

 page 

System

 menu item 

Di-

agnostics

 and click 

Download System Logs.

 

Содержание Quadro2x

Страница 1: ......

Страница 2: ...to notify any individual or entity Please direct all inquiries to Epygi Technologies Ltd Two Legacy Town Center 6900 North Dallas Parkway Suite 850 Plano Texas 75024 Representative in Brazil Saga Sist...

Страница 3: ...ission public service com mission or the corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of the Quadro d...

Страница 4: ...nfiguration 22 DHCP Settings for the LAN Interface 23 Regional Settings 23 Emergency and PSTN Access Code Settings 24 Finishing the System Configuration Wizard 25 Step 2 3 Internet Configuration Wizar...

Страница 5: ...ygi s SIP Server 51 Appendix Checking the Connections 55 Manual II see Administrator s Guide This guide describes in detail the menus available for administrators only Fur thermore it includes all the...

Страница 6: ...d config ure the phone extensions with the Epygi SIP Server After successfully configuring the Quadro a user will be able to make SIP phone calls to remote Quadro devices make local calls to the PSTN...

Страница 7: ...Password explains how to change the default administra tor password Appendix Configuring NAT Traversal explains configuration of the Quadro if it is placed behind a NAT enabled router Appendix Regist...

Страница 8: ...o connect Quadro to ISDN At least one off the shelf analog phone with an RJ11 telephone cable One CAT 5 Ethernet cable with an RJ45 connector to connect to the Quadro LAN port One PC with a 10 100 Mbp...

Страница 9: ...Quadro2x 4x and 16x The illustration below includes the connectors panel of regular Quadro models in plastic enclosure Fig I 1 Regular Quadro s Connectors Panels in plastic enclosure The illustration...

Страница 10: ...extensions PHONE socket 4 is preconfigured for a fax machine 5 RJ45 socket to attach to the Local Area Network LAN via an Ethernet CAT 5 cable If a PC is connected directly to this socket a straight c...

Страница 11: ...f ISDN flavored Quadro models in plastic enclosure Fig I 3 ISDN Ethernet flavored Quadro s Connectors Panels in plastic enclosure The illustration below includes the connectors panel of ISDN flavored...

Страница 12: ...i SW Version 4 1 x 12 The Connectors Panels of Quadro4xa The illustration below includes the connectors panel of ADSL flavored Quadro models in plastic enclosure Fig I 5 FXO ADSL flavored Quadro s Con...

Страница 13: ...upply ok off no power supply or device is still booting Quadro2x only 5 LAN green Status of the LAN interface on link ok off no link flickering traffic on the link 6 WAN green Status of the WAN interf...

Страница 14: ...onds then the yellow Info LED will glow for another four or five minutes while the green Busy LED is blinking Once the Info LED is off the boot sequence has been completed success fully LED indication...

Страница 15: ...e the LAN IP address from the WAN Internet side There are two ways of assigning an IP address statically or dynamically A Static IP address is a fixed manually assigned IP address that remains valid u...

Страница 16: ...rt directly to one of the router s LAN ports and will get an IP address from the router By default the Quadro acts as a DHCP client on the WAN port Please Note Since Quadro uses STUN by default it wil...

Страница 17: ...th a switch connected to the LAN port If the user already operates a router connected to the cable or DSL modem and has de vices behind the router the router is disconnected from the modem and the Qua...

Страница 18: ...x used as Internet access router Quadro2x and Quadro16x are connected accordingly Fig I 12 Installation Quadro4x used as an Internet Access Router Quadro4xi used as Internet access router All Quadro I...

Страница 19: ...tion as is Connect the Ethernet port on your PC via a straight CAT 5 cable with an RJ45 connec tor to the LAN socket of the Quadro If a hub or switch is connected between the Quadro and your PC use a...

Страница 20: ...to the Auto Attendant by default and the caller has to enter a valid extension number e g 11 followed by the sign to reach a phone connected to the first PHONE port of the Quadro IP telephony Dial 89...

Страница 21: ...Username and 19 as the password to log in as the administrator Once you log in you will enter into the Quadro Management Menu Please Note If you consecutively enter a wrong password and or username f...

Страница 22: ...dable to the party administrating the Quadro System Configuration The first page of System Configuration Wizard shows all items to be configured Click the Next button to start Enter into the Host Name...

Страница 23: ...evices belong to the same network as the LAN port of your Quadro Please Note Make sure there is only one DHCP server on the LAN otherwise unpredict able network behavior can occur Fig I 18 DHCP Settin...

Страница 24: ...ccess Code Settings Fig I 20 Emergency and PSTN Access Code Settings page You may enter your local specific emergency codes into the appropriate field For example in the United States the emergency nu...

Страница 25: ...System Configuration Wizard finishing page Click on Finish to complete the System Configuration Wizard The Quadro will then stop in ternal functions and apply the changes made in the Wizard Fig I 22 W...

Страница 26: ...boot Please Note If you do not use DHCP for your LAN and you have changed your LAN set tings make sure that the IP address of the PC connected to Quadro is still within the speci fied IP address range...

Страница 27: ...ur internet service provider Bandwidth how much is available upstream and downstream WAN IP Configuration is DHCP supported If yes no more information is needed If DHCP is not supported the following...

Страница 28: ...uplink module For basic DSL and cable modem service in the United States typical values are 300 for Upstream and 1500 for Downstream The Min Data Rate text field is used to specify the amount of band...

Страница 29: ...tomatically via DHCP The parameters are set automatically by the ISP This is common with cable modem and DSL service Assign Manually requires the administrator to enter the external IP Address the cor...

Страница 30: ...cessing the Internet every station of the connected LAN has to connect to Quadro first Always connected Quadro stays in the always connected mode This will allow Quadro always remain online in the net...

Страница 31: ...rop down list to select the maximum packet size on the Ethernet in bytes Click Next to display the DNS Settings page DNS Settings For DNS the selection is set to Dynamically by Provider When using a s...

Страница 32: ...sh button to complete the Internet Configuration Wizard The Quadro will then stop internal functions and apply the changes made in the Wizard After this is complete the Quadro will display the Confirm...

Страница 33: ...has medium security which denies any in coming traffic from the WAN except for voice traffic Disabling the firewall is only required to access the Quadro s management when the Quadro is connected behi...

Страница 34: ...pported by Quadro is presented below should be connected to the LAN port of the Quadro Each IP line should be configured individually from the Telephony menu Line Settings page IP Line Settings tab Fi...

Страница 35: ...have decided to make the IP phone configuration manually it is rec ommended to select the Other option from the Phone Model drop down list and to make the configuration manually on the SIP phone also...

Страница 36: ...SIP 6 5 1 Snom 320 Application version snom320 SIP 6 5 1 Snom 360 Application version snom360 SIP 6 5 1 Aastra 480i Firmware version 1 4 1 1077 Aastra 9112i Firmware version 1 4 1 1077 Aastra 9133i F...

Страница 37: ...ISDN trunks is dependent on the type of your Quadro Quadro2xi and Quadro4xi have only one ISDN trunk available Quadro16xi and the special edition of Quadro4xi have 3 ISDN trunks available Fig I 34 ISD...

Страница 38: ...ttings can be configured Fig I 37 ISDN Wizard Page 2 If you left DDI Service disabled this page will offer you the choice of using MSN services or not If you have one ISDN number assigned to the corre...

Страница 39: ...eckbox and define the Default Outgoing MSN value if you wish to send the custom caller information when placing calls over the ISDN trunk Clicking Next will move to the page where L2 L3 Settings might...

Страница 40: ...SHDSL provider for the WAN Interface Bandwidth PPP PPTP Configuration Enter the IP address of the PPTP server into the PPTP Server text field Choose the encryption for the traffic over the PPTP inter...

Страница 41: ...SP PPPoA specific selection is used to choose between manual or default ADSL or G SHDSL connection parameters For Default selection the preconfigured parameter set can be se lected from the list For M...

Страница 42: ...Ethernet The ATM Bridge Settings manipulation radio buttons group is present if PPPoA 1483B or 1483R WAN Interface Protocol has been selected and if the Quadro has corresponding ADSL or G SHDSL interf...

Страница 43: ...egistration at Epygi s Technical Support web page gives you the username and password to login to the Epygi SIP Server To register you need to know the serial number of your Quadro which is located on...

Страница 44: ...e remote Quadro lift the handset and dial 8 SIP Address of the user on the remote Quadro You are calling over the Internet to a remote user Please Note Epygi has a SIP Address test line to test newly...

Страница 45: ...or s Guide and Appendix Registering on Epygi s SIP Server of this document The default SIP addresses are based on internal parameters unique to each Quadro device If the Quadro undergoes a factory res...

Страница 46: ...ectly to the Quadro then simply power it on and verify the LAN LED is lit If LED is off check the cable connections Follow the instructions below to install TCP IP and enable DHCP functionality TCP IP...

Страница 47: ...e Settings then Control Panel 2 Double click on the Network icon to open your Network window Select the Con figuration tab 3 Click Add 4 Double click on Protocol 5 Highlight Microsoft under the list o...

Страница 48: ...oose admin from the list and press the Change Password functional button from the User Right Management page toolbar The Change Password page will be displayed Fig I 45 Change Password page Enter the...

Страница 49: ...ddresses that may change from time to time and are not appro priate for SIP NAT traversal Please Note If you have more than one router in series between the Quadro and the Internet the same port forwa...

Страница 50: ...in this case 5060 Save the entries Go to the RTP Parameters page and select Use Manual NAT Traversal Fig I 48 NAT Traversal Settings RTP Parameters Enter the WAN IP address of the router into the Map...

Страница 51: ...rms and Conditions and accept it to proceed The displayed page now welcomes you and allows you to Subscribe a New Extension Fig I 50 SIP Services Welcome page Selecting Subscribe a New Extension leads...

Страница 52: ...name Authentication Password and SIP ex tension number for entry into the Quadro later Save will store the entered information and conclude the basic SIP registration The follow ing page then will be...

Страница 53: ...l be regis tered and can then be used Login into the Quadro and go to Extensions Management Fig I 53 Extensions Management page Select the first extension to change by clicking the appropriate checkbo...

Страница 54: ...Epygi use port 5060 as the Registration SIP Port You may leave the default entry as is Select Registration on SIP Server if you want to establish and receive IP calls Click the Save button to activat...

Страница 55: ...ests Checking for physical link WAN link ok Checking IP configuration dynamically via DHCP Client DHCP Client is running Checking internet connectivity ICMP ping Gateway reached Primary nameserver rea...

Страница 56: ...IP address of this router s WAN port are displayed Fig I 58 SIP Registration Status page Quadro cannot work behind your router if Detected Connection Type is one of the follow ing Unknown connection...

Страница 57: ...Quadro Manual I Installation Guide Appendix Checking the Connections Quadro2x 2xi Quadro4x 4xi 4xa Quadro16x 16xi SW Version 4 1 x 57 QIG QUADRO 00 38...

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