6.
Quick Maintenance
This chapter provides quick maintenance and instruction of removing / installing FRU (Field
Replaceable Unit) or optional components of all the XCubeSAN series models. All of the
XCubeSAN models feature the HA design, any of the FRU components can be hot swapped
and replaced with zero downtime in the rare event of a component failure. If you encounter
any issues caused by FRU components while operating the XCubeSAN, please refer to
related section and follow the quick troubleshooting procedures step by step.
CAUTION:
We recommend that all maintenance is carried out by a certified
technician. Do not attempt to carry out any maintenance outside of those
outlined in the following section of this guide. System damage due to
incorrect maintenance or FRU replacement can affect your product
warranty. If you are unsure of the problem related to your XCubeSAN
series system, we strongly recommend you to contact or get help from
QSAN support team:
https://www.qsan.com/technical_support
Via Telephone: +886-2-7720-6355
(Service hours: 09:30 - 18:00, Monday - Friday, UTC+8)
Via Skype Chat, Skype ID: qsan.support
(Service hours: 09:30 - 02:00, Monday - Friday, UTC+8, Summer time:
09:30 - 01:00)
Via Email:
6.1.
Removing / Installing the Controller Module
This section outlines how to check the status of your controller module and the procedure
of removing / installing the controller module when encountering problems.
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