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QNAP TS-h77XU-RP Series, Руководство пользователя

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11.

Locate the shared folder that contains the new drive and then verify that the status is 

Rebuilding

.

Support and Other Resources

QNAP provides the following resources:

Resource

URL

Documentation

https://download.qnap.com

Compatibility List

https://www.qnap.com/compatibility

NAS Migration Compatibility

https://www.qnap.com/en/nas-migration

Expansion Unit Compatibility

http://www.qnap.com/go/compatibility-expansion

Service Portal

https://service.qnap.com

Product Support Status

https://www.qnap.com/en/product/eol.php

Downloads

https://download.qnap.com

Community Forum

https://forum.qnap.com

QNAP Accessories Store

https://shop.qnap.com

TS-hx77XU-RP User Guide

Troubleshooting   

62

Содержание TS-h77XU-RP Series

Страница 1: ...TS hx77XU RP TS h977XU RP TS h1277XU RP TS h1677XU RP TS h2477XU RP User Guide Document Version 2 01 06 2021...

Страница 2: ...les 27 Replacing Expansion Cards 34 Hot Swapping Redundant Power Supply Units 42 Installing Handles on the TS h977XU RP 44 Rail Kits 45 Expansion Unit Installation 45 QuTS hero Installation 51 Install...

Страница 3: ...7 Notices Limited Warranty 64 Disclaimer 64 GNU Public License 64 CE Notice 72 UKCA Notice 72 FCC Notice 72 VCCI Notice 73 BSMI Notice 73 SJ T 11364 2006 73 2...

Страница 4: ...the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important not...

Страница 5: ...ce of encrypted file transfers Hardware Specifications Tip Model specifications are subject to change without prior notice To see the latest specifications go to https www qnap com Ordering P N Drive...

Страница 6: ...SATA 6 Gbps TS h1677XU RP 16 x 3 5 inch SATA 6 Gbps TS h2477XU RP 24 x 3 5 inch SATA 6 Gbps Note The drive bays are backward compatible with SATA 3 Gbps drives Drive compatibility 3 5 inch bays 3 5 in...

Страница 7: ...USB ports 4 x USB 3 2 Gen 1 Type A 1 x USB 3 2 Gen 2 10Gbps 5V 1A Type A 4 x USB 3 2 Gen 1 Type A 1 x USB 3 2 Gen 2 10Gbps 5V 3A Type C 1 x USB 3 2 Gen 2 10Gbps 5V 1A Type A Interface Buttons Power R...

Страница 8: ...100 240V AC 50 60 Hz TS h2477XU RP 2 x 800W 100 240V AC 50 60 Hz System battery CR2032 lithium battery 3V 225 mAh Important Dispose of used batteries according to local regulations or the instruction...

Страница 9: ...ives TS h977XU RP 32 TS h1277XU RP 36 TS h1677XU RP 64 TS h2477XU RP 96 Screws for 3 5 inch drives TS h977XU RP 16 TS h1277XU RP 48 TS h1677XU RP 64 TS h2477XU RP 96 Quick Installation Guide QIG 1 Com...

Страница 10: ...1 Drive LEDs 4 LAN LED 2 Power button 5 Expansion unit LED 3 Status LED TS h1677XU RP TS h2477XU RP No Component No Component 1 Power button 4 Expansion unit LED 2 Status LED 5 Drive LEDs 3 LAN LED TS...

Страница 11: ...USB 3 2 Gen 2 Type A port 8 Ethernet port 2 GbE RJ45 3 Ethernet port 1 GbE RJ45 9 USB 3 2 Gen 1 Type A ports 4 Ethernet port 6 10GBase T RJ45 10 Ethernet port 4 10GbE SFP 5 Ethernet port 5 10GBase T...

Страница 12: ...profile covers 12 Ethernet port 4 10GbE SFP 6 Power supply unit 1 13 Reset button 7 Power supply unit 2 TS h1677XU RP No Component No Component 1 Power supply unit 1 7 USB 3 2 Gen 2 Type C port 2 Pow...

Страница 13: ...supply unit 2 8 USB 3 2 Gen 2 Type A port 3 PCIe full height covers 9 USB 3 2 Gen 2 Type C port 4 Ethernet port 4 10GbE SFP 10 USB 3 2 Gen 1 Type A ports 5 Ethernet port 3 10GbE SFP 11 Reset button 6...

Страница 14: ...3 Memory slot 3 Channel B DIMM 3 TS h1277XU RP No Component No Component 1 PCIe slot 1 PCIe 3 0 x4 5 Memory slot 4 Channel B DIMM 4 2 PCIe slot 2 PCIe 3 0 x8 6 Memory slot 3 Channel B DIMM 3 3 PCIe sl...

Страница 15: ...3 Channel B DIMM 3 3 PCIe slot 3 PCIe 3 0 x4 7 Memory slot 2 Channel A DIMM 2 4 PCIe slot 4 PCIe 3 0 x8 8 Memory slot 1 Channel A DIMM 1 TS h2477XU RP No Component No Component 1 PCIe slot 1 PCIe 3 0...

Страница 16: ...2 Channel A DIMM 2 4 PCIe slot 4 PCIe 3 0 x4 Note A dual port 10GbE SFP expansion card is installed on this PCIe slot 8 Memory slot 1 Channel A DIMM 1 Drive Numbering TS h977XU RP 3 5 inch Trays TS h9...

Страница 17: ...TS h1277XU RP TS h1677XU RP TS hx77XU RP User Guide Product Overview 16...

Страница 18: ...ps 1 or 2 screwdriver Anti static wrist strap Safety Information The following instructions help ensure personal safety and environmental safety Read these instructions carefully before performing any...

Страница 19: ...age to components ensure that you replace the existing battery with a battery of the same type Dispose of used batteries properly according to local regulations or the instructions of the battery manu...

Страница 20: ...h Hard Drives or Solid State Drives on 3 5 inch Trays Installing 2 5 inch Solid State Drives on 2 5 inch Trays on the TS h977XU RP 6 Connect the power cord and all applicable cables 7 Power on the NAS...

Страница 21: ...ch hard drives and 2 5 inch solid state drives Installing 3 5 inch Hard Drives on 3 5 inch Trays Warning Installing a drive and installing QuTS hero deletes all data on the drive Moving fan blades Kee...

Страница 22: ...on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws 4 Load the tray into the bay a Insert the tray into the bay TS hx77XU...

Страница 23: ...etes all data on the drive Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving compon...

Страница 24: ...on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws 4 Load the tray into the bay a Insert the tray into the bay TS hx77XU...

Страница 25: ...TS hero deletes all data on the drive Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other mo...

Страница 26: ...the tray out 4 Install a drive on the tray a Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws TS hx77X...

Страница 27: ...d the tray into the bay a Insert the tray into the bay b Attach the screws 6 Attach the case cover a Place the cover on the NAS b Attach the screws TS hx77XU RP User Guide Installation and Configurati...

Страница 28: ...l channel mode Ensure that each memory channel uses identical modules See table below for details Channel name Slot numbering Channel A Slots 1 2 Channel B Slots 3 4 Install the pairs in sequence and...

Страница 29: ...ctrical outlet 3 Disconnect all cables and external attachments 4 Remove the front cover a Remove the screws b Lift the cover off the device 5 Remove an existing module a Push the retention clips outw...

Страница 30: ...ot c Verify that the metal connectors are completely inserted into the slot d Carefully press down on the module until the retention clips lock the module into place 7 Attach the case cover a Place th...

Страница 31: ...Ensure that each memory channel uses identical modules See table below for details Channel name Slot numbering Channel A Slots 1 2 Channel B Slots 3 4 When installing one module use the slot furthest...

Страница 32: ...er body parts away from other moving components 1 Power off the device 2 Disconnect the power cord from the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the case cover a...

Страница 33: ...arning Attempting to remove a module that is not completely released may damage the module and the motherboard b Hold the module by the edges 6 Install a new module a Align the notch with the ridge in...

Страница 34: ...o the slot d Carefully press down on the module until the retention clips lock the module into place 7 Attach the case cover a Place the cover on the device b Slide the cover forward c Tighten the scr...

Страница 35: ...U RP supports selected expansion cards some of which require QNAP PCIe brackets QNAP branded expansion cards purchased from the company website are shipped with the brackets necessary to fit all QNAP...

Страница 36: ...xternal attachments 4 Remove the case cover a Remove the screws b Lift the cover off the device Warning To avoid potential injury or damage to components ensure that the drives and other internal syst...

Страница 37: ...es the cover to the chassis b Hold the card by the edges c Carefully pull the card out of the slot 7 Install the expansion card a Hold the card by the edges b Insert the card into the slot c Attach th...

Страница 38: ...odule with the system board b Insert the PCIe module connector into the system board slot c Attach the screws 9 Attach the case cover a Place the cover on the device b Attach the screws TS hx77XU RP U...

Страница 39: ...x8 to x4 if an expansion card is installed in slot 1 Slot 4 will reduce its speed from x8 to x4 if an expansion card is installed in slot 3 Note The following note is applicable to TS h2477XU RP A dua...

Страница 40: ...nents 1 Power off the device 2 Disconnect the power cord from the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the case cover a Loosen the screws b Slide the cover back...

Страница 41: ...es the cover to the chassis b Hold the card by the edges c Carefully pull the card out of the slot 6 Install the expansion card a Hold the card by the edges b Insert the card into the slot c Attach th...

Страница 42: ...7 Attach the case cover a Place the cover on the device b Slide the cover forward c Tighten the screws TS hx77XU RP User Guide Installation and Configuration 41...

Страница 43: ...e power supply unit PSU cords To avoid serious injuries a trained service technician must disconnect all PSU cords before installing or replacing system components 1 Power off the NAS 2 Disconnect the...

Страница 44: ...ical outlet 6 Power on the device 7 Enable alerts for PSU failures a Log on to QuTS hero as administrator b Go to Control Panel System Hardware General c Select Enable Redundant Power Supply Mode d Cl...

Страница 45: ...angle bracket a Align the openings on the handle with the two round screw holes on the angle bracket b Attach the screws to lock the handle to the angle bracket 3 Install the angle bracket on the dev...

Страница 46: ...03 57 TS h2477XU RP RAIL A02 90 You can find installation information in the rail kit package Expansion Unit Installation The TS hx77XU RP supports SAS expansion units USB expansion units and SATA JBO...

Страница 47: ...e Supports SAS SATA HDD SSD One of the following storage expansion cards SAS 12G2E QXP 820S B3408 QXP 1620S B3616W mini SAS SFF 8644 cable RAIL B02 TL R1220Sep RP TL D400S Uses a SATA 6 Gbps SFF 8088...

Страница 48: ...B 3 2 Gen 2 Type C interface Supports SATA drives USB 3 2 Gen 2 Type A to Type C cable USB 3 2 Gen 2 Type C to Type C cable TL R1200C RP USB 3 2 Gen 2 Type A to Type C cable USB 3 2 Gen 2 Type C to Ty...

Страница 49: ...TS h977XU RP TS hx77XU RP User Guide Installation and Configuration 48...

Страница 50: ...inistrator b Go to Main Menu Storage Snapshots Overview System c Verify that the expansion units are listed Connecting SATA JBOD Expansion Units To connect the device to SATA JBOD expansion units a ho...

Страница 51: ...ansion units TL R400S and TL R1200S RP 4 Power on the SATA JBOD expansion units 5 Power on the NAS 6 Verify that the expansion units are recognized by the NAS a Log on to QuTS hero as administrator b...

Страница 52: ...rify that the expansion units are listed QuTS hero Installation The TS hx77XU RP uses the QNAP QuTS hero operating system You can install QuTS hero using any of the following methods Method Descriptio...

Страница 53: ...t file systems Switching operating systems will reset the NAS and delete all data Installing QuTS hero Using Qfinder Pro Warning Installing QuTS hero deletes all data on the drives Back up your data b...

Страница 54: ...e date and time Tip QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time UTC standard 10 Click Next The Configure the network settings screen appea...

Страница 55: ...wizard opens in the default web browser 5 Create an account or sign in to myQNAPcloud Note You must return to this page to complete the installation after creating an account 6 Specify the myQNAPcloud...

Страница 56: ...phens but cannot end with a hyphen Password Specify an administrator password with 1 to 64 characters The password supports all ASCII characters 12 Click Next 13 Specify the time zone date and time Ti...

Страница 57: ...22 Optional Click Go to NAS Management Tip Click Go to NAS Management to set more advanced QuTS hero configurations and settings For details see QuTS hero User Guide TS hx77XU RP User Guide Installati...

Страница 58: ...ithout special characters For example if the first MAC address is 00 08 9B F6 15 75 then the admin password will be 00089BF61575 Tip You can find the first MAC address using Qfinder Pro A label attach...

Страница 59: ...e firmware do not remove the power cord or USB cable and do not force exit the application Red The drive is invalid The shared folder has reached its full capacity The shared folder is about to reach...

Страница 60: ...ansion unit is connected Off No expansion unit has been detected Audio Alert Duration Frequency Description Short beep 0 5 seconds 1 The NAS is starting up When the reset button is pressed for 3 secon...

Страница 61: ...occurred The shared folder is about to reach its full capacity The shared folder has reached its full capacity The drives are in degraded mode The drive is rebuilding The USB device is being removed U...

Страница 62: ...ber drive fails RAID 6 4 One or two member drives fail RAID 10 6 One disk per subgroup fails RAID 60 8 Two disks per subgroup fail Triple Mirror Multiple of 3 For example 3 6 9 12 disks and so forth O...

Страница 63: ...List https www qnap com compatibility NAS Migration Compatibility https www qnap com en nas migration Expansion Unit Compatibility http www qnap com go compatibility expansion Service Portal https se...

Страница 64: ...access QNAP devices over the internet without configuring complex port forwarding settings QNAP ID User account that enables you to use myQNAPcloud remote access and other QNAP services Qfinder Pro Q...

Страница 65: ...NAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaim...

Страница 66: ...is version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of t...

Страница 67: ...work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is...

Страница 68: ...ot combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit t...

Страница 69: ...rs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characte...

Страница 70: ...ered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any patent l...

Страница 71: ...ch an agreement or commitment not to enforce a patent against the party If you convey a covered work knowingly relying on a patent license and the Corresponding Source of the work is not available for...

Страница 72: ...blished by the Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used that proxy s public statement of acceptance...

Страница 73: ...device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equi...

Страница 74: ...CCI Notice A VCCI A BSMI Notice SJ T 11364 2006 RoHS RoHS Pb Hg Cd CR VI PBB PBDE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 TS hx77XU RP User Guide Notices 73...

Страница 75: ...Pb Hg Cd CR VI PBB PBDE 0 0 0 0 0 0 O SJ T11363 2006 X SJ T11363 2006 TS hx77XU RP User Guide Notices 74...

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