QNAP TS-53E Series Скачать руководство пользователя

Страница: 45 / 58

6. Troubleshooting

This chapter describes basic troubleshooting information.

Forcing Qfinder Pro or myQNAPcloud to Locate the NAS

If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may

be faulty.

1. Power off the NAS.

2. Remove all drives.

3. Power on the NAS.

4. Locate the NAS using Qfinder Pro or myQNAPcloud.

5. Reinsert the drives.

6. Continue with the QTS installation.

Hot-Swapping Failed Drives

The NAS supports hot-swapping of drives in the following situations:

RAID Type

Situation

RAID 1

One member drive fails.

RAID 5

One member drive fails.

RAID 6

One or two member drives fail.

RAID 10

• One member drive fails.

• Two member drives in two different pairs fail.

1. Log on to QTS.

2. Go to Main Menu > Storage & Snapshots > Storage > Disks/VJBOD .

3. Locate the failed drive.

4. Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive.

5. Remove the failed drive from the device.

6. Wait for 20 seconds or until the device beeps twice.

7. Remove the failed drive from the drive tray.

8. Insert the new drive into the drive tray.

9. Install the new drive.

The NAS beeps twice.

10. Go to Main Menu > Storage & Snapshots > Storage > Storage/Snapshots .

11. Locate the volume that contains the new drive and then verify that the status is

Rebuilding

TS-x53E User Guide

Troubleshooting

Содержание TS-53E Series

Страница 1: ...TS x53E TS 253E TS 453E User Guide Document Version 1 05 07 2022...

Страница 2: ...ing QTS Using the Cloud Key 29 Installing QTS Using an HDMI Connection 31 4 Basic Operations Power Button 33 Reset Button 33 USB One Touch Copy Button 34 LEDs 34 Audio Alerts 36 5 NAS Migration NAS Mi...

Страница 3: ...loud 46 myQNAPcloud Link 46 Qfinder Pro 46 QNAP ID 46 QTS 46 8 Notices Limited Warranty 47 Disclaimer 47 GNU Public License 47 CE Notice 55 UKCA Notice 55 FCC Notice 55 VCCI Notice 56 BSMI Notice 56 S...

Страница 4: ...t the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important n...

Страница 5: ...by you or an unauthorized third party invalidates the warranty QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third party app...

Страница 6: ...5 Gigabit Ethernet port supports the following network connectivity speeds 2 5 GbE 1 GbE 100 Mb and 10 Mb Wake on LAN Yes RJ45 External I O Ports USB ports Front 1 x USB 3 2 Gen 2 Type A Note This USB...

Страница 7: ...re 0 C to 40 C 32 F to 104 F Relative humidity Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Security slot Kensington security slot Tip Model specifications are subject to...

Страница 8: ...onent No Component 1 System status and power LED 5 M 2 SSD LEDs 2 LAN LED 6 Power button 3 USB One Touch Copy LED 7 USB One Touch Copy button 4 Drive LEDs 8 USB 3 2 Gen 2 One Touch Copy Type A port TS...

Страница 9: ...t button 6 USB 2 0 Type A ports 2 HDMI 1 4b ports 7 USB 3 2 Gen 2 Type A port 3 2 5 Gigabit Ethernet ports RJ45 8 Power input 4 2 5 Gigabit Ethernet activity LED 9 Kensington security slot 5 2 5 Gigab...

Страница 10: ...Top Panel TS 253E TS 453E No Component No Component 1 M 2 SSD slot 1 2 M 2 SSD slot 2 TS x53E User Guide Product Overview 9...

Страница 11: ...n General Instructions The device should be stored in a secure location with restricted access controlled through the use of a tool lock and key or any means of security Only qualified skilled and aut...

Страница 12: ...batteries properly according to local regulations or the instructions of the battery manufacturer Moving Parts Moving fan blades Keep your body parts away from moving fan blades while the device is co...

Страница 13: ...see Installation Requirements 2 Install drives For details see the following topics Installing 2 5 inch Hard Drives or Solid State Drives on 3 5 inch Trays Installing 3 5 inch Hard Drives on 3 5 inch...

Страница 14: ...drives and M 2 solid state drives Installing 2 5 inch Hard Drives or Solid State Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD p...

Страница 15: ...drive trays come unlocked b Pull the handle to release the tray c Pull the tray out 3 Install a drive on the tray a Remove the right fastening panel from the drive tray TS x53E User Guide Installation...

Страница 16: ...so that the holes on the sides of the drive are aligned with the holes on the sides of the tray c Attach the screws 4 Load the tray into the bay a Insert the tray into the bay TS x53E User Guide Inst...

Страница 17: ...the NAS Installing 3 5 inch Hard Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components TS x53E...

Страница 18: ...nts Keep your hands and other body parts away from other moving components 1 Power off the NAS 2 Remove the drive tray a Optional Unlock the tray Note The preinstalled drive trays come unlocked b Pull...

Страница 19: ...he sides of the drive tray b Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray c Attach the fastening panels to lock the drive...

Страница 20: ...d Optional Attach the screws to further secure the drive 4 Load the tray into the bay a Insert the tray into the bay b Push the handle TS x53E User Guide Installation and Configuration 19...

Страница 21: ...Installing M 2 Solid State Drives on the Top Panel The NAS has two M 2 SSD slots on the top panel For details see Top Panel Warning Installing a drive deletes all data on the drive TS x53E User Guide...

Страница 22: ...onents Keep your hands and other body parts away from other moving components 1 Power off the NAS 2 Disconnect the power cord from the electrical outlet 3 Disconnect all cables and external attachment...

Страница 23: ...he cover back e Lift the cover until it is completely detached from the chassis 5 Install the M 2 SSD a Insert the M 2 SSD into the slot b Attach the screw TS x53E User Guide Installation and Configur...

Страница 24: ...nal Install an additional M 2 SSD 7 Attach the case cover a Place the cover on the device b Slide the cover forward c Attach the screws on the rear panel TS x53E User Guide Installation and Configurat...

Страница 25: ...al attachments 9 Connect the power cord to the electrical outlet 10 Power on the NAS Connecting USB Expansion Units The NAS supports USB expansion units For details see the table below You can purchas...

Страница 26: ...Uses a USB 3 2 Gen 1 Type C interface Supports SATA HDD SDD USB 3 2 Gen 1 Type A to Type C cable RAIL B02 TL D800C Uses a USB 3 2 Gen 2 Type C interface Supports SATA HDD SDD USB 3 2 Gen 2 Type A to T...

Страница 27: ...Pro Computer Network cable Qfinder Pro installer Cloud installation If the NAS is connected to the internet you can do the following Scan the QR code on the NAS Specify the Cloud Key Log into your my...

Страница 28: ...ext The Enter the NAS name and administrator s password screen appears 8 Specify the following information NAS name Specify a name with 1 to 14 characters The name supports letters A to Z a to z numbe...

Страница 29: ...ork settings screen appears 12 Configure the network settings using any of the following methods Methods User Actions Obtain an IP address automatically DHCP Select Obtain an IP address automatically...

Страница 30: ...sing a mobile device The web page lists all the uninitialized QNAP NAS devices on the local network 4 Find your NAS from the list and then click Initialize Note If your NAS is not listed follow the in...

Страница 31: ...percent sign or admin Password Specify an administrator password with 1 to 64 characters The password supports all ASCII characters Confirm Password Enter the new administrator password again 11 Click...

Страница 32: ...vice to a computer using a Thunderbolt cable 16 Click Next The Summary screen appears 17 Review the settings 18 Click Apply A confirmation message appears Warning Clicking Confirm deletes all data on...

Страница 33: ...accent asterisk equal sign plus sign square brackets backslash vertical bar semicolon colon apostrophe quotation mark comma less than sign greater than sign slash question mark percent sign Password S...

Страница 34: ...y when the device is unresponsive Note After forcing the device to power off the fans will spin very fast for about 3 seconds This is normal and to be expected Reset Button Important The default admin...

Страница 35: ...nced system reset Press and hold the button for 15 seconds The default factory settings are restored To retrieve old data after an advanced system reset recreate the previous folder structure on the N...

Страница 36: ...rred Flashes red every 0 5 seconds The device is in degraded mode one member drive failed in RAID 1 RAID 5 or RAID 6 Flashes green every 0 5 seconds The device is not configured A drive is not formatt...

Страница 37: ...ps The network connection is operating at 100 Mbps Off The network connection is operating at 10 Mbps There is no network connection 2 5 Gigabit Ethernet activity Orange A network connection has been...

Страница 38: ...city The storage pool has reached full capacity A storage pool status error occurred The disk volume is about to reach its full capacity The disk volume has reached its full capacity The drives are in...

Страница 39: ...o an ARM NAS The destination NAS must run on the same QTS version as the source NAS or later The destination NAS must have sufficient free drive bays to accommodate all the drives that you are migrati...

Страница 40: ...nfigured Licenses Licenses are not migrated Warning To prevent losing all your software licenses QNAP recommends deactivating licenses on the source NAS before data migration Applications If the desti...

Страница 41: ...NAS using HBS 3 Preparing the Destination NAS 1 Log on to QTS 2 Create one or more storage pools For details see the Creating a Storage Pool topic in the QTS user guide 3 Create one or more volumes F...

Страница 42: ...Space window appears 6 Select the destination NAS as the destination storage space and specify the following Setting Description Name The name used to identify the storage space IP address Host name T...

Страница 43: ...13 Click Next The Rules screen appears 14 Optional Configure job rules 15 Click Next The Summary screen appears 16 Review the job summary 17 Click Create The source NAS runs the created one way sync...

Страница 44: ...S log on to QTS b Go to Control Panel Privilege Users c Click Create and then click Import Export Users d Select Import user and user group settings Note You can select whether to send a notification...

Страница 45: ...5 One member drive fails RAID 6 One or two member drives fail RAID 10 One member drive fails Two member drives in two different pairs fail 1 Log on to QTS 2 Go to Main Menu Storage Snapshots Storage D...

Страница 46: ...s 2 RAID 10 Yes One disk per subgroup fails Support and Other Resources QNAP provides the following resources Resource URL Documentation https download qnap com Compatibility List https www qnap com c...

Страница 47: ...Link Enables you to access QNAP devices over the internet without configuring complex port forwarding settings Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local a...

Страница 48: ...on QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disc...

Страница 49: ...d this version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions...

Страница 50: ...the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form...

Страница 51: ...ture extensions of the covered work and which are not combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation...

Страница 52: ...ification has been made If you convey an object code work under this section in or with or specifically for use in a User Product and the conveying occurs as part of a transaction in which the right o...

Страница 53: ...ng where to find the applicable terms Additional terms permissive or non permissive may be stated in the form of a separately written license or stated as exceptions the above requirements apply eithe...

Страница 54: ...aragraphs a patent license is any express agreement or commitment however denominated not to enforce a patent such as an express permission to practice a patent or covenant not to sue for patent infri...

Страница 55: ...later version applies to it you have the option of following the terms and conditions either of that numbered version or of any later version published by the Free Software Foundation If the Program d...

Страница 56: ...erference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Cl...

Страница 57: ...hat to which the receiver is connected Consult the dealer or an experienced radio television technician for help Important Any modifications made to this device that are not approved by QNAP Systems I...

Страница 58: ...Pb Hg Cd CR VI PBB PBDE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 O SJ T11363 2006 X SJ T11363 2006 TS x53E User Guide Notices 57...

Результаты поиска

Содержание TS-53E Series

Отзывы:

Похожие инструкции для TS-53E Series

Бренды по названию

Популярные бренды

QNAP TS-53E Series, Руководство пользователя

Результаты поиска

Содержание TS-53E Series

Отзывы:

Похожие инструкции для TS-53E Series

Бренды по названию

Популярные бренды