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TROUBLE SHOOTING
Check the following before contacting technical support:
Failure
Potential causes of failure
Solution
The machine doesn't
work.
Is the power line properly con-
nected??
Connect the plug and socket
well.
Is the full water indicator light?
(water tank full or not put in
place)
Drain the water in the tank and
put it in place.
Is the room temperature is above
35 degrees or under 5 degrees?
The protection device is started
and the machine cannot work.
Dehumidification func-
tion can not start.
Is the filter blocked?
Clean the filter screen according
to the cleaning instructions of
dehumidifier.
Is the air inlet or outlet blocked?
Remove the obstruction from the
air inlet or outlet.
Without wind
Is the filter plugged?
Clean the filter screen according
to the cleaning instructions of
dehumidifier.
It's noisy at work?
Is the machine tilted?
Move the machine to a flat,
strong position.
Is the filter blocked?
Clean the filter screen according
to the cleaning instructions of
dehumidifier.
E1 Code
Coil sensor short circuit or open
circuit
Check whether the line is loose
or replace the coil sensor.
CONDITIONS OF WARRANTY
There is a two-year warranty on your dehumidifier from the date of purchase. All material
or manufacturing defects will be repaired free of charge.
The following applies:
•
All claims for compensation, including consequential damage, will not be entertained.
•
Any repairs or replacement of components during the warranty period will not result
in an extension of the warranty period.
•
The warranty will expire if any alterations have been made, not genuine components
have been fitted or if the dehumidifier has been repaired by a third party.
•
Components subject to normal wear and tear, such as the air filter, are not covered by
the warranty.
•
The warranty is only valid on presentation of the original, unaltered, and date-
stamped purchase receipt.
•
The warranty does not cover damage caused by actions that deviate from those as
described in the user’s manual or by neglect.
•
Transportation costs and the risks involved during the transportation of the
dehumidifier or components shall always be for the account of the purchaser.
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