QKM AH20, Руководство пользователя

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Chapter 7 Technical Service
Document Version V1.0.1 (11-14-2022) 89
Chapter 7
Technical Service
QKM is committed to providing you with technical information on machine
motion and operation to help you remove faults and reply to your inquiry in detail.
If your robot or equipment fails during use, you can contact our service
department and provide information below as much as possible:
 Model and serial number of robot or equipment;
 Model and serial number of control system;

Control system version number;
 Supporting software feature pack (optional);
 Existing applications;

Other additional supporting products (vision, PLC, etc.);
 Description of the problem, duration and frequency of the fault, etc.

Existing applications;
 Other additional supporting products (vision, PLC, etc.);
 Description of the problem, duration and frequency of the fault, etc.