EN
14
•
Appliance content - freezer, washing machine, etc. -
(food, clothing, etc.)
•
Product failure resulting from the use of third-party
software to modify, change or adapt the product as
supplied.
•
Product failure resulting from use of the product without
the accessories supplied with it or approved by Qilive.
The customer is responsible for regularly backing up the data
contained on their hard disk or in the internal memory of their
device, and this before any claim is submitted.
Qilive cannot be held liable for the loss or destruction of stored
data, nor may it be held liable for damage caused to software
resulting from, in particular, a restoration or breakdown.
In the same sense, Qilive is not required to check that SIM/SD
cards have been removed from returned products.
What are the modalities of the guarantee?
The modalities of the Qilive guarantee are as follows:
The guarantee enters into effect on the date of purchase (or
date of delivery if this is later).
You’ll need to provide proof of delivery/purchase before any
intervention on your guaranteed appliance. Please note that,
without this proof, any work carried out will be invoiced. Please
keep your purchase receipt or delivery note.
Any interventions will be carried out by Qilive or its authorised
agents.
Any replaced par becomes the property of Qilive.
The guarantee offers advantages which are in addition to your
legal rights as a consumer and do not have any impact on the
latter rights.
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