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Specification subject to change.
Rev-03-08-21
INSTALLATION
FLEX Light - FLEX Dome
NOTES:
• Field modifications must comply with Q-Tran’s installation methods otherwise warranty is null and void
Troubleshooting
The whole fixture doesn't work.
Check power supply is plugged in, switched on and receiving power.
Check all light, dimmer or controller connections connection from the power supply to the fixture.
Check polarity of all wire connections.
Make sure power supply output voltage is 24V DC.
Check front connector is inserted into backside of PCB and properly assembled.
Light emitting appear dim or dull at one end.
Check whether the output voltage of the power supply is lower than that of light.
Adjust the dimming level to the maximum.
Power from both ends or shorten lighting length to prevent voltage drop.
Light emitting appear excessive brightness.
Check whether the output voltage of power supply is higher than that of light.
Check whether the power grid is stable.
If the first segment doesn't work.
Cut not in indicated cutting line or not in a straight line. Cut out and remove the first segment.
Damage caused to the first LED when inserting the front connector to the right side of PCB. Cut out the first segment and properly assemble connector.
Water ingress due to poor connector assembly could cause a short circuit of first segment. Replace length with a new one.
External impact damage inside LEDs. Only use your hands to install fixture into aluminum profile.
Fixture is flashing on and off.
Check the power supply to ensure it supports the length you are using. Select the appropriate strength or install an additional power supply to support your installation.
Check power supply output voltage is stable.
Check front connector is properly installed with good contact with the copper PCB.
Check proper controller is connected for light working.