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Cleaning your fire
1 Ensure that the fire is cold before undertaking any cleaning. Remember that heat is
retained for some time after the fire is switched off. In normal use your Portway fire
requires only minimal cleaning. Soot may form on the coals but this is generally harmless
and can easily be removed by lifting the relevant coals from the fire and cleaning them
with a soft brush. If it is necessary to remove all coals for cleaning then any soot or debris
should be removed from the ceramic element and from the burner.
2 As with all metal products, the trim on the fire may tarnish over a period of time. The metal
finish is covered with a lacquer and should only be washed with mild detergent. On no
account use any abrasives or metal polish on the trim.
3 If large pieces of debris are found in the fire, sufficient to alter the appearance or
operation of the appliance, the chimney / flue should be inspected and the appliance
serviced before further use.
4 In any event, the chimney should be checked annually to ensure continued clearance of
the combustion products and that there is no excessive build-up of soot.
Assembling the fire and laying the ceramics coals / pebbles
When laying the ceramics & coals / pebbles on the burner, closely follow the instructions
found on page 8, 9 & 10 of these instructions. Failure to do so will possibly cause the
appliance to burn incorrectly giving rise to sooting and poor heat output.
SERVICE AND MAINTENANCE
WARNING
This product uses fuel effect pieces containing Refractory Ceramic Fibre (RCF),
which is man-made vitreous silicate fibres along with fibrous glass and mineral
wool. Excessive exposure to these materials may cause temporary irritation to
eyes, skin and respiratory tract, consequently, it makes sense to take care when
handling these articles to ensure that the release of dust is kept to a minimum.
The appliance should be serviced annually by a CORGI registered engineer.
This is the basic procedure.
1 The pebbles, coals and ceramic pieces should be taken off the fire and shaken to remove
any debris and soot particles but should only be cleaned if absolutely necessary. This
should be done by gently brushing with a soft brush in a direction away from the person
and any persons nearby. This operation should be performed outside facing downwind. A
vacuum cleaner
must
not be used for this purpose. Badly damaged coals and pebbles
should be replaced. Replacement coals and pebbles are available via our stockists.
2 The gas supply should be turned off at the combination pressure test point and isolator
fitting. Disconnect the burner from the gas supply, remove any burner fixings and lift away
the burner.
3 Remove all debris and soot from the burner and thoroughly clean the burner ports.
4 The pilot burner fitted is an oxygen depletion pilot burner and is the primary safety device
on the appliance. It must therefore be replaced annually. After changing the pilot burner
operate the spark generator and observe that the spark is satisfactory.
5 Lay the burner on a flat surface and remove, clean and replace the main injector.
6 Any soot or debris should be removed from the fireplace and flue. The flue should be
inspected for soundness and a smoke test performed as described in the fitting section to
check the condition of the flue.
7 Replace and fix the burner in position. Re-connect to the gas supply. Check all joints for
gas soundness.
8 Light the burner and check that it functions correctly. Re-light the pilot burner. Check that
the pilot flame is satisfactory. Check correct functioning of the thermocouple and magnet