EN
10
. FREQUENTLY ASKED QUESTIONS &
TROUBLESHOOTING
15
Problem
Cause
Solution
The unit does not work
There is no voltage in the unit
Plug the plug into the wall socket
The on switch is off
Turn the switch to the on position
The water tank is full
Empty the water tank container
The Unit runs
but does not
dehumidify
Ambient temperature is lower than+ 5 ° C
Under these conditions the
dehumidifier becomes
ineffective. It is recommended to
deactivate the dehumidifier
Ambient temperature exceeds 35 ° C
The compressor is overloaded
and switches off automatically. It
is recommended to deactivate
the dehumidifier.
Ambient air humidity is lower than 50%
Under these conditions the
dehumidifier becomes ineffective. It
is recommended to deactivate the
dehumidifier
The air filter is very dirty
Clear the air filter
It is not enough time to dry out
Leave more time to dry
The compressor does not start
Thermal protection is defective
Contact Puredry Hellas
The capacitor is defective
Contact Puredry Hellas
The fan is off
The dehumidifier performs a defrost cycle
The dehumidifier will automatically
turn on the fan after a few minutes.
If not, the damage must be
repaired by Puredry Hellas.
The fan does not work
Contact Puredry Hellas
The unit is constantly
defrosted and there is an
ice block in the heat sink
Defect control system
Contact Puredry Hellas
The room temperature is
below+ 5ºC
The unit is designed to
work above + 5 ° C.
Faulty bypass relay valve
Contact Puredry Hellas
The unit does not thaw
Faulty temperature sensor
Contact Puredry Hellas
Defect control system
Contact Puredry Hellas
Faulty bypass relay valve
Contact Puredry Hellas
Timer function is
not working
It is not enabled
Contact Puredry Hellas
Water tank is fu
l
l
The water collection tank must be
emptied and re-installed.
Defective time gauge
Contact Puredry Hellas
Puredry Hellas EE
Phone service: 25211 03265, 25210 55992, 69816 65010
Mail: [email protected], [email protected]
PROBLEM
Ε1
Temperature sensor
Ε2
Humidity sensor
CL
When the room temp
＜
5
℃
, it will show “CL”, machine stops running.
CH
When the room temp
＞
38
℃
, it will show “CH”, machine stops running.
LO
When the room humidity
＜
20%RH, it will show “LO”, machine stops running.
HI
When the room humidity≥95%RH, it will show “HI”, machine is working normally.
