FREQUENTLY ASKED QUESTIONS
•
Question: “The foam padding or mat
is
damaged, what should I do?”
•
Answer: If
you are still within your
warranty period
(90 Days from initial
purchase) you
should contact
customer service. You
can also
purchase replacement
padding and
•
Question: “I had a part missing from
my
box” or “something was damaged
in
shipping, can you send it to me?”
•
Answer: If it has been 30 days or
less
from the date of your initial
purchase,
you can contact customer
service for a
replacement part to be
issued.
•
It is essential that the intended site for this bench is completely
flat and level. If the ground is not level this will cause movement
in the frame and could cause stress on the joined sections.
•
ALWAYS check this product before each use for missing or
loose bolts and/or damaged parts. Carefully inspect the frame
and the cushion attachments. Check for damage and proper
stability to ensure that all parts are correctly positioned, secured
for use and in good working order.
•
Cleaning your Machine - Wipe frames and other powder coated
surfaces down with a damp cloth. If a more thorough cleaning is
needed, a mixture of mild dish soap and water can be used.
After
cleaning, it’s best to dry the frame completely with a clean,
dry
cloth. This will further prevent corrosion or rust from forming.
•
To clean upholstery, use a solution that is ten percent mild dish
soap and ninety percent warm water. Apply it with a damp cloth
(or a soft bristle brush for more stubborn soiling), and then wipe
the residue away with another damp cloth. Completely dry the
upholstery with a soft cloth.
•
NOTE: DO NOT use bleach or alcohol-based cleaners to clean
equipment. This can cause premature rust and rapidly fatigue
upholstery. Doing so will invalidate warranties and guarantees.
CARE & MAINTENANCE
Thank You Coupon!
As a way of saying thank you for purchasing one of our products, here is a 10% OFF coupon for your
next purchase at
Use Code: GQBRANDS10 at Checkout
10
GQBrands.com
1-866-498-5269
