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TECHNICAL SUPPORT
In case of problems, please contact Vanco Technical Support by dialing 1-800-626-
6445. You can also email technical support issues to [email protected]. When
calling, please have the Model Number, Serial Number (affixed to the bottom of the unit)
and Invoice available for reference during the call. Please read this Instruction Manual
prior to calling or installing this unit, since it will familiarize you with the capabilities
of this product and its proper installation. All active electronic products are 100%
inspected and tested to insure highest product quality and trouble-free installation and
operation. The testing process utilizes the types of high-definition sources and displays
typically installed for entertainment and home theatre applications.For additional
information please visit www.vanco1.com.
LIABILITY STATEMENT
Every effort has been made to ensure that this product is free of defects. The
manufacturer of this product cannot be held liable for the use of this hardware or any
direct or indirect consequential damages arising from its use. It is the responsibility of
the user and installer of the hardware to check that it is suitable for their requirements
and that it is installed correctly. All rights are reserved. No parts of this manual may be
reproduced or transmitted by any form or means electronic or mechanical, including
photocopying, recording or by any information storage or retrieval system without the
written consent of the publisher. Manufacturer reserves the right to revise any of its
hardware and software following its policy to modify and/or improve its products where
necessary or desirable. This statement does not affect the legal rights of the user in any
way.
LIMITED WARRANTY
With the exceptions noted in the next paragraph, Vanco warrants to the original
purchaser that the equipment it manufactures or sells will be free from defects in
materials and workmanship for a period of two years from the date of purchase.
Should this product, in Vanco’s opinion, prove defective within this warranty period,
Vanco, at its option, will repair or replace this product without charge. Any defective
parts replaced become the property of Vanco. This warranty does not apply to those
products which have been damaged due to accident, unauthorized alterations, improper
repair, modifications, inadequate maintenance and care, or use in any manner for which
the product was not originally intended.
Items integrated into Vanco products that are made by other manufacturers, notably
computer hard drives and liquid crystal display panels, are limited to the term of the
warranty offered by the respective manufacturers. Such specific warranties are available
upon request to Vanco. A surge protector, power conditioner unit, or an uninterruptible
power supply must be installed in the electrical circuit to protect against power surges.
If repairs are needed during the warranty period the purchaser will be required to
provide a sales receipt/sales invoice or other acceptable proof of purchase to the seller
of this equipment. The seller will then contact Vanco regarding warranty repair or
replacement.