Page
40
of
40
Rev 1.2 8/20
Control
⚫
Serial communication does not control the camera
1.
Make sure the camera is on and functioning with the IR remote control.
2.
Verify that the RS485 cable is connected correctly and using the proper pinout.
3.
Verify the communication settings of the control software or device (e.g. joystick).
4.
Verify that the communication port on the controlling device is activated (e.g. Com port on PC).
5.
Verify that all communication settings in the OSD Setup Menu correlate to the commands being used (e.g.
VISCA address).
Copyright Notice
The entire contents of this manual, whose copyright belongs to PTZOptics, may not be cloned, copied or translated in
any way without the explicit permission of the company. Product specifications and information referred to in this document
are for reference only and as such are subject to updating at any time without prior notice.
