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v1_1 rev 11-22
Control
• IR remote controller does not control the camera
1. Does one of the four “Camera Select” buttons at the top of the remote light up when you
press any of the buttons?
▪
If not, change the batteries in the remote.
2. Check that the remote and camera are on the same IR channel. The “Camera Select”
buttons will light up with the selected IR channel when a button is pressed. You can
change the camera’s IR channel by accessing the System Settings of the web interface.
3.
Try removing other sources of IR interface (sunlight, fluorescent lighting, etc.)
• Serial communication does not control the camera
1. Verify that the RS232 / RS485 cable is connected correctly and using the proper pinout.
Verify the communication settings of the control software / device (e.g. joystick).
2. Verify that the communication port on the controlling device is active (e.g. Com port on
3. PC).
4. Verify that the communication settings in the camera’s OSD Menu match the
communication settings of the controlling software / device.
• IP communication does not control the camera
1. Verify that the camera and controlling device are on the same LAN with unique IP
addresses.
2. Verify that the controlling device is using the appropriate control port for the protocol.
The default control ports are as follows: TCP 5678, UDP 1259, Sony UDP: 52381, NDI:
5961
If you need further assistance, please contact our support team at
https://help.ptzoptics.com/support/
.
Содержание PT-STUDIOPRO
Страница 7: ...7 v1_1 rev 11 22 Dimensional Drawings...
Страница 45: ...45 v1_1 rev 11 22 Network Settings The Network Settings page accesses the LAN Settings NTP Settings sections...
Страница 47: ...47 v1_1 rev 11 22 NDI Config Settings The NDI Config Settings page accesses the camera s NDI settings...
