PTN FMX12 Скачать руководство пользователя страница 41

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Single Plug-in Card Matrix Switcher

PTN Electronics Limited 36 www.PTN-Electronics.com

8. Troubleshooting & Maintenance

Problems

Causes

Solutions

Color losing or no video
signal output in HDMI
display

The connecting cables may
not be connected correctly
or it may be broken.

Check whether the cables
are connected correctly
and in working condition.

No HDMI signal output in
display while local input is
working normally

Loose cable connection

Reconnect the devices and
make sure they

’re well

contacted.

The display doesn

’t

support the resolution

Set output resolution to
other supportive ones or
Auto.

Splash screen in output
devices

Poor quality of the
connecting cable

Change for another cable
of good quality.

Poor contact at the input/
output end

Reconnect the devices and
make sure they

’re well

contacted.

Cannot control the device
via front panel buttons

Front panel buttons are
locked

Send

“/%Unlock;” to

unlock.

Cannot control FMX12 by
control device (e.g. a PC)
through RS232 port

Wrong RS232
communication parameters

Make sure the RS232
communication parameters
are correct.

FMX12 is broken

Send it to authorized
dealer for repairing.

Static becomes stronger
when connecting the video
connectors

Bad grounding

Check the grounding and
make sure it is connected
well.

If your problem persists after following the above troubleshooting steps, seek further
help from authorized dealer or our technical support.

Содержание FMX12

Страница 2: ...s the properties of the trademark owner No part of this publication may be copied or reproduced without the prior written consent of PTN Electronics Limited FCC Statement This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications It has been tested and found to comply ...

Страница 3: ...se the unit to rain moisture or install this product near water Do not put any heavy items on the extension cable in case of extrusion Do not remove the housing of the device as opening or removing housing may expose you to dangerous voltage or other hazards Install the device in a place with fine ventilation to avoid damage caused by overheat Keep the module away from liquids Spillage into the ho...

Страница 4: ...MX OSD 5 2 2 3 FMX IVG FMX OVG 6 2 2 4 FMX IDV FMX ODV 7 2 2 5 FMX IHD FMX OHD 8 3 System Connection 10 3 1 Usage Precautions 10 3 2 System Diagram 10 3 3 Connection Procedures 11 3 4 Application 11 4 Operations 12 4 1 Front Panel Control 12 4 1 1 Switching I O connection 12 4 1 2 EDID Learning 12 4 1 3 Inquiry 13 4 1 4 Clear operation 13 4 2 IR Control 14 4 3 RS232 Control 14 4 3 1 Installation u...

Страница 5: ...nication software 24 4 4 3 Control via web based GUI 25 4 4 4 Port Management 30 5 Firmware Upgrade 31 6 Specification 32 6 1 Main Unit 32 6 2 Signal Cards 32 6 2 1 FMX ITP FMX OTP 32 6 2 2 FMX ISD FMX OSD 33 6 2 3 FMX IVG FMX OVG 33 6 2 4 FMX IDV FMX ODV 33 6 2 5 FMX IHD FMX OHD 34 7 Panel Drawing 35 8 Troubleshooting Maintenance 36 9 After sales Service 37 ...

Страница 6: ...witcher can handle all the audiovisual management including the switching driving scaling etc 1 2 Features 12 card slots for flexible input output combination Comprehensive signal card compatibility DVI SDI VGA HDBT Automatically recognize input output signal card Powerful EDID management UPnP enables quick connection to GUI HDCP Compliant Seamless AV distribution through different AV signal Contr...

Страница 7: ... selection buttons ranges from 0 9 OUTPUTS Output selection buttons ranges from 0 9 MENU ALL Select all inputs outputs EDID EDID management button enable input port to learn the EDID data from output devices CLEAR Withdraw an operation before it comes into effect exit inquiry mode ENTER confirm operation long press 3s or more to enter inquiry mode 1 Input output channels are recognized as double d...

Страница 8: ...DBT receivers TCP IP TCP IP control port connect with control device e g a PC IR EYE Connect with IR receiver 5V with carrier to control the switcher Power port Connect with 100 240V AC outlet Ground Connect to grounding 1 FMX12 supports flexible card connection to form 11x1 1x11 matrix 2 Pictures shown in this manual are only for reference INPUT SDI LOOP 1 2 3 4 5 7 12 11 RS232 Tx Rx TCP IP VGA I...

Страница 9: ...DV DVI Analog Audio FMX IHD HDMI Analog Audio FMX OHD HDMI Analog Audio 2 2 1 FMX ITP FMX OTP HDBT signal card refer to 6 2 1 for detailed specification HDMI1 3 HDCP1 3 comliant Work with HDBT transmitter receiver to attain long distance up to 70m via quailified CAT6 cable up to 70m via quailified CAT6 cable transmission for 1080p signal and bi directional RS232 control Real time work status indic...

Страница 10: ... cables with their half color cables 2 2 2 FMX ISD FMX OSD Single SDI input card refer to 6 2 2 for detailed specification Transmit high definition 3G SDI HD SDI SDI signal Resolution range 1080p 1080i 720p Transmit 1080p signal up to 100m INPUT card 1 loop output for local monitoring OUTPUT card 1 SDI and 1 loop output Figure 2 3 FMX ISD Figure 2 4 FMX OSD The BNC connector is shown as the figure...

Страница 11: ...ut resolution adjustable via commands or GUI Resolution range for VGA signal 800x600 1024x768 720p 1280x1024 1080i 1080p default 1920x1200 Resolution range for YPbPr signal 720p 1080i 1080p Resolution range for CVBS signal 480i 576i Figure 2 5 FMX IVG Figure 2 6 FMX OVG Pin layout of the VGA connectors female Pin Signal Pin Signal 1 RED 9 KEY PWR 2 GREEN 10 GND 3 BLUE 11 ID0 RES 4 ID2 RES 12 ID1 S...

Страница 12: ... Signal 1 RED 6 GND 7 GND 8 GND Other pins are not used 2 2 4 FMX IDV FMX ODV Single DVI signal card refer to 6 2 4 for detailed specification HDMI1 3 HDCP1 3 compliant capable to transmit DVI HDMI signal Output resolution adjustable via commands or GUI including auto 800x600 1024x768 720p 1280x1024 1080i 1080p default 1920x1200 Input Output audio can be enabled disabled via commands default setti...

Страница 13: ...0 T M D S Data1 22 T M D S Clock Shield 11 T M D S Data1 3 Shield 23 T M D S Clock 12 T M D S Data3 13 T M D S Data3 2 2 5 FMX IHD FMX OHD Single HDMI signal card refer to 6 2 5 for detailed specification HDMI1 3 HDCP1 3 compliant capable to transmit DVI HDMI signal Auto detect input resolution Max resolution 1080p 60Hz Output resolution adjustable via commands or GUI including auto 800x600 1024x7...

Страница 14: ...of the HDMI connector female No Signal No Signal 1 TMDS Data 2 11 TMDS Clock Shield 2 TMDS Data 2 Shield 12 TMDS Clock 3 TMDS Data 2 13 CEC 4 TMDS Data 1 14 N C 5 TMDS Data 1 Shield 15 SCL 6 TMDS Data 1 16 SDA 7 TMDS Data 0 17 DDC CEC Ground 8 TMDS Data 0 Shield 18 5V Power 9 TMDS Data 0 19 Hot Plug Detect 10 TMDS Clock TMDS Clock Shield ...

Страница 15: ...d be insulated and safe 3 All devices should be connected before power on 3 2 System Diagram The following diagram illustrates typical input and output connections that can be utilized with FMX12 Figure 3 1 Connection Diagram 11 12 13 14 12 13 14 11 14 Laptop Projector PC Monitor HDTV TPHD402PR TPHD402PT Camera VGA Signal DVI Signal HDMI Signal HDBaseT Signal RS232 Signal TCP IP Signal SDI Signal ...

Страница 16: ...r to IR EYE to enable IR control Step6 Connect control device e g a PC to the RS232 port to enable serial control Step7 Connect control device e g a PC to the TCP IP port to enable TCP IP control Step8 Insert 100 240V AC outlet via the included power cord 3 4 Application Owing to its flexible card design FMX12 is an all in one solution which is ideal for different projects such as public display e...

Страница 17: ...t to an output Operation INPUT OUTPUT ENTER Example transfer input 01 to output 12 2 To convert an input to several outputs Operation INPUT OUTPUT OUTPUT ENTER Example Switch input 2 to output 2 4 3 To convert an input to all outputs Operation input ALL ENTER Example Convert input 02 to all outputs 4 1 2 EDID Learning FMX12 features EDID management to maintain compatibility between all devices One...

Страница 18: ...utput resolution In inquiry mode press output channel to check its resolution Correspondence between inputs and outputs OUTPUT ENTER 4 1 4 Clear operation Function clear the previous operations before pressing ENTER to enforce it Press CLEAR can only erase the operations not confirmed by pressing ENTER 1 Input output channels are recognized in double digit press 01 09 instead of 1 9 2 The input de...

Страница 19: ...S output selection buttons channels 1 9 should be pressed as 01 09 4 3 RS232 Control FMX12 provides with 1 3 5mm RS232 port for serial port control Connect FMX12 to the control device e g a PC with RS232 cable and set the correct parameters the control device is capable to control FMX12 via designed software 4 3 1 Installation uninstallation of RS232 Control Software Installation Copy the control ...

Страница 20: ...s showed as below The interface of the control software is showed as below Please set the parameters of COM number bound rate data bit stop bit and the parity bit correctly only then will you be able to send command in Command Sending Area Parameter Configuration area Parameter Configuration area Monitoring area indicates whether the command sent works Command Sending area ...

Страница 21: ...ack Communication Protocol Baud rate 9600 Data bit 8 Stop bit 1 Parity bit none Command Description Feedback System Command Type Inquire the model FMX12 Lock Lock the front panel buttons System Locked Unlock Unlock the front panel buttons System Unlock Version Inquire the firmware version VX X X MessageOff Turn off the feedback from the com port It only shows switcher OK MessageOff MessageOn Turn ...

Страница 22: ... AV 02 04 AV 02 06 Clear Y Clear the preset command Y Clear F1 EDIDMInit Reset factory default EDID EDIDMInit EDIDM X B Y Manage EDID enable input Y learn EDID data from output X EDIDM07B03 PWON Work normally PWON PWOFF Enter standby mode PWOFF STANDBY Enter standby mode can be awaken via front panel button operations STANDBY POE X Y Enable Disable PoE function of signal card X X 1 12 enable disab...

Страница 23: ...MX12 is powered off X is for baud rate its value ranges from 1 to 7 1 2400 2 4800 3 9600 4 19200 5 38400 6 57600 7 115200 is for data max 48 Byte 601 Volume of MIC 60 and feedback from HDBT receiver 0911 Reset factory default Factory Default Inquiry Command Status x Inquire the respective input for output x AV 01 02 Status Inquire respective inputs for all outputs AV 01 02 AV 03 06 CheckInKatype G...

Страница 24: ...when PWOFF 9961 Get current keylock status System Unlock System Locked 9962 Inquire current working status PWON STANDBY PWOFF 9963 Return all input output connection status Port 01 02 Mode In Ou Port 11 12 Mode Ou Ou 9964 Inquire the IP IP 192 168 0 178 9973 Return resolutions of all outputs Resolution Out05 1920x1080P 9975 Get current input output card correspondence status Out 01 02 In 00 06 Out...

Страница 25: ...t the resolution of output x to 1080P 60Hz Resolution Out08 1920x1080P USER O x 0822 Set the resolution of output x to 800X600 60Hz Resolution Out08 800x600 USER O x 0824 Set the resolution of output x to 1024x768 60Hz Resolution Out08 1024x768 USER O x 0826 Set the resolution of output x to 1280X1024 60Hz Resolution Out08 1280x1024 USER O x 0837 Set the resolution of output x to 1920X1200 60Hz Re...

Страница 26: ...R I x 0707 Set the audio source of input x to analog audio Channel 01 in audio command is 0707 USER I x 0708 Get the audio source of input x Channel 08 in audio is HDMI FMX OTP USER O x 0108 Enable analog audio output for channel x Channel 02 out audio command is 0108 USER O x 0109 Disable analog audio output for channel x Channel 02 out audio command is 0109 USER O x 0710 Inquire analog audio out...

Страница 27: ...USER O x 0105 Set normal hot plug detect for DVI output x 0105 USER O x 0106 Switch on the HDCP compliance of output x 0106 USER O x 0107 Switch off the HDCP compliance of output x 0107 FMX IHD USER I x 0706 Set the audio source of input x to HDMI embeded audio Channel 04 in audio command is 0706 USER I x 0707 Set the audio source of input x to analog audio Channel 04 in audio command is 0707 USER...

Страница 28: ...for the 2 devices users are able to control the device via web based GUI or designed TCP IP communication software 4 4 1 Control Modes FMX12 can be controlled by PC without Ethernet access or PC s within a LAN Controlled by PC without Ethernet access Connect a computer to the TCP IP port of the FMX12 and set its network segment to the same as the FMX12 s Controlled by PC s in LAN Connect FMX12 a r...

Страница 29: ...nt to the same as the router Step4 Set the PC s network segment to the original ones Step5 Connect the FMX12 and PC s to the router PC s within the LAN is able to control the FMX12 asynchronously 4 4 2 Control via TCP IP communication software Exampled by TCPUDP software 1 Connect a computer and FMX12 to the same network Open the TCPUDP software or any other TCP IP communication software and creat...

Страница 30: ...wser PCs running Windows XP system may occur issues in finding UPnP icon follow these steps to switch on UPnP protocol 1 Add UPnP component go to Control Panel double click Add Delete Programs double click Add Delete windows component tick UPnP click Next click OK 2 Enable Windows Firewall go to Control Panel double click Windows Firewall click Others tick UPnP framework 3 Enable UPnP auto startin...

Страница 31: ...word in relative column and click Login to enter configuration interfaces Name admin Password admin default setting changeable via GUI Name user Password user default setting changeable via GUI It will enter scene management interface left after log in which provides direct scene switch The chart below illustrates the main structure of GUI interfaces Figure 4 2 GUI Structure Log in as user will on...

Страница 32: ... can Scene switch scene button Load I O switch input output 1 All Confirm Scene management save delete modify Switch to system setting interfaces by pressing at the left bottom corner System Setting 4 submenu items in total including configuration status EDID and password Configuration 5 submenu items in total including Resolution VGA Port Network Audio In and Audio Out Figure 4 5 Configuration In...

Страница 33: ...IP by router or static IP manually set IP Switch on off audio input output Switch to switch control interfaces by pressing at the left bottom corner Operations in Audio IN Out configuration interface Icon Status Description Audio IN select HDMI embeded audio as input source Audio OUT enable analog audio output Audio IN select HDMI embeded audio as input source Audio OUT disable analog audio output...

Страница 34: ...characters Remember to click Confirm to save the settings EDID EDID management interface enable 1 all input s capture and learn the EDID data from 1 output Figure 4 7 EDID Management In these interfaces you can 1 input learns EDID from 1 output Output Input Confirm All inputs learn EDID from 1 output Output To All Inputs Undo the previous input click Cancel Password Figure 4 8 Password Setting ...

Страница 35: ...h between the 2 states Clear the cache of the browser beforehand to ensure reliable GUI operation 4 4 4 Port Management Type the designed website 192 168 0 178 100 Default changeable via GUI in your browser Enter correct username and password same with GUI name and password to log in the WebServer Here is the main configuration interface of the WebServer In this interface you can Change website di...

Страница 36: ...n to PC Step2 Connect the USB ports of the switcher and the PC via USB cable Step3 Double click the update software icon see as below It will enter the upgrade interface shown as below Step4 Click Connect USB Step5 Click Open to load the upgrade file then click Updata to start firmware upgrading Note 1 To ensure available control the COM number of the PC should be 1 9 2 If the update progress bar ...

Страница 37: ... Humility 10 90 Dimension W H D 483x 88x 380mm Weight 5 2 kg 6 2 Signal Cards 6 2 1 FMX ITP FMX OTP FMX ITP FMX OTP Input 1 HDBT 1 Audio Output 1 HDBT 1 Audio Input Connector 1 Female RJ45 1 3 pin pluggable terminal block Output Connector 1 Female RJ45 1 3 pin pluggable terminal block Power Consumption 13 5w Power Consumption 14w General Transmission Distance 1080p 70m Switching Speed 100ns Workin...

Страница 38: ...FMX OVG FMX IVG FMX OVG Input 1 VGA 1 Audio Output 1 VGA 1 Audio Input Connector Female 15 pin HD 1 3 pin pluggable terminal block Output Connector Female 15 pin HD 1 3 pin pluggable terminal block Power Consumption 4 6w Power Consumption 4w General Video Signal VGA CVBS YPbPr Switching Speed 100ns Output Resolution VGA 800x600 1024x768 720p 1280x1024 1080i 1080p 1920x1200 YPbPr 720p 1080i 1080p C...

Страница 39: ... 1080i 1080p 1920x1200 6 2 5 FMX IHD FMX OHD FMX IHD FMX OHD Input 1 HDMI 1 Analog audio Output 1 HDMI 1 Analog audio Input Connector 19 pin Type A Female HDMI 3 pin pluggable terminal block Output Connector 19 pin Type A Female HDMI 3 pin pluggable terminal block Power Consumption 5w Power Consumption 2 7w General Audio PCM Bandwidth 6 75 Gbps Switching Speed 100ns Standard HDMI1 3 HDCP1 3 Workin...

Страница 40: ...437 00 mm 23 10 mm 88 00 mm 76 89 mm INPUT SDI LOOP 1 2 3 4 5 7 12 11 RS232 Tx Rx TCP IP VGA INPUT AUDIO L R DVI INPUT AUDIO L R Tx Rx L R RS232 AUDIO HDBaseT INPUT Seamless HDMI INPUT AUDIO L R DVI OUTPUT AUDIO L R VGA OUTPUT AUDIO L R Tx Rx L R RS232 AUDIO HDBaseT OUTPUT Seamless 8 9 10 HDMI OUTPUT AUDIO L R VGA OUTPUT AUDIO L R HDMI OUTPUT AUDIO L R VGA INPUT AUDIO L R ...

Страница 41: ...Splash screen in output devices Poor quality of the connecting cable Change for another cable of good quality Poor contact at the input output end Reconnect the devices and make sure they re well contacted Cannot control the device via front panel buttons Front panel buttons are locked Send Unlock to unlock Cannot control FMX12 by control device e g a PC through RS232 port Wrong RS232 communicatio...

Страница 42: ...ed or removed from the product Damage deterioration or malfunction caused by Normal wear and tear Use of supplies or parts not meeting our specifications No certificate or invoice as the proof of warranty The product model showed on the warranty card does not match with the model of the product for repairing or had been altered Damage caused by force majeure Servicing not authorized by PTN Other c...

Страница 43: ......

Страница 44: ...www PTN Electronics com PTN Electronics Limited Tel 86 755 2846 1819 Fax 86 755 8471 7796 Email info PTN electronics com Website www PTN electronics com ...

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